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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Iqan A.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

I Love How Flexible Dropbox Business Has Been

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

In terms of flexibility, Dropbox Business is better than other similar tools. Moreover, Dropbox Business portrays simplicity.

What is your favorite aspect of this product?

My favorite aspect about Dropbox Business is its easy of use. So far so good, it has been a very affordable and flexible tool.

What do you dislike most about this product?

No difficulties encountered when sending and receiving files using Dropbox Business. Dropbox Business is great.

What recommendations would you give to someone considering this product?

I highly recommend Dropbox Business. Dropbox Business is amazing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cristian L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Simple and secure storage in the cloud.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox gives us fast, secure, anywhere access to documents and files. I can easily keep all my devices up to date with the latest versions of my files thanks to the quick sync option.

What is your favorite aspect of this product?

I can easily and quickly access information anywhere and anytime thanks to Dropbox's instant cloud storage platform, freeing me from worries.

What do you dislike most about this product?

The storage limitations can be frustrating, especially when I have a lot of files to manage.

What recommendations would you give to someone considering this product?

Dropbox is a fantastic tool for managing, exchanging, and keeping information organized. By doing this, you'll be able to reduce the amount of time and resources your IT staff must spend protecting files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammad A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Good product for cloud storage, File sharing etc.

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox business combines a comprehensive set of features, strong security, and scalability, making it a compelling choices for businesses of all sizes, specially those with specific security and compliance needs. Dropbox send large files easily and securely without email attachments and Dropbox connects with multiple popular productivity tools like Microsoft office, slack and zoom.

What is your favorite aspect of this product?

My favourite aspect is Dropbox provide collaboration tools features like smart sync, paper, and integration s with productivity tools enable efficient teamwork and streamline workflows. Dedicated customer support availability of personalized account managers and responsive customer support is seen as a valuable asset for many businesses.

What do you dislike most about this product?

It's important to note that there are some potential drawback is Free plan offered has limited storage and features and there are file size limits for individual files, which could be an issue for users working with very large files.

What recommendations would you give to someone considering this product?

Dropbox business offers a free trial so you can test it's features and see if it works well for your team, This is a great way to experience the product first-hand before committing to a paid plan.

Pros

  • Efficient Service
  • Respectful
  • Acts with Integrity
  • Friendly Negotiation

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