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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Elliot P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Dropbox - Reigniting Team Collaboration

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

File synchronization capabilities. Unlike Google Drive, which can be overwhelming for some users, Dropbox offers a user-friendly interface and quick synchronization across devices

What is your favorite aspect of this product?

During a recent collaborative content creation project, the team seamlessly shared and edited files in real-time on Dropbox, eliminating version control issues that we've encountered with Box. The ease of file sharing has been a lifesaver!

What do you dislike most about this product?

It supports just limited Integration with marketing automation tools.

What recommendations would you give to someone considering this product?

If starting over, I'd establish clearer folder hierarchies and naming conventions from the beginning. This foresight would prevent potential clutter as the volume of files grows.

Pros

  • Caring
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Elena D.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Good for large files sharing

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Dropbox is great for large file sharing, but otherwise, it lacks any sort of innovation.

What is your favorite aspect of this product?

Sending large files at once.

What do you dislike most about this product?

The fact that the file shared has an expiration date and can't be accessed after a certain time period.

What recommendations would you give to someone considering this product?

There are other options outt there to be explored.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Effective Service

Janet A.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Top-notch and Centralised Cloud Storage Tool

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Its interface is one of the finest of its kind. Ease of saving and sharing cloud data with stakeholders. It has enhanced features that enables multiple uses to edit tha same document concurrently as well as enhance document security.

What is your favorite aspect of this product?

I like that I no longer need to carry harddrive with me as I can easily store all my important files on Dropbox and access them anytime and from anywhere.

What do you dislike most about this product?

My experience with Dropbox has been overly positive.

What recommendations would you give to someone considering this product?

I confidently welcome all users to implement it for a centralised cloud storage experience.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

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