Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Jennifer N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use, great for photography content.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It's widely recognized and reputable for digital asset management and sharing.

What is your favorite aspect of this product?

Easy to file share

What do you dislike most about this product?

It lacks features that would encourage my team to use it as their sole file-sharing repository.

What recommendations would you give to someone considering this product?

If you're going to implement DropBox, be sure to set clear policies and procedures with your team on acceptable use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Eleanora M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Reliable cloud storage service.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It enables me to keep and exchange papers and data from my projects with my peers, saving me a lot of time and preventing me from missing anything throughout the sales process with my customer. Without a doubt, it boosts the performance of all our teams because the information we handle is stored in the cloud via the Dropbox platform. Because my work folders are automatically synchronized to this platform, I find that changes are reflected instantly. It's a terrific method to have my files available on other devices while preventing data loss.

What is your favorite aspect of this product?

It has a lot of advantages in terms of functionality and storage tools; one of the most important characteristics we consider is how it syncs Dropbox system data from any device to the cloud. Allows you to assign one or more folders to the cloud so that any new files are automatically uploaded. I also prefer the extra security that putting my files in the cloud provides over sending them as attachments. Sharing access gives me the comfort of knowing that any modifications to any of the shared files are updated on my end as well as anybody with whom the file was shared.

What do you dislike most about this product?

The desktop program doesn't always operate as smoothly as I'd like; it occasionally crashes when I attempt to use it, and I don't like that the people you wish to share files with must also sign in to DropBox in order to share files and folders. It's obvious why such access is necessary; I wish there was a simpler method to share worldwide, since many individuals use multiple cloud storage services, and it may be difficult to keep everything under control when transferring information.

What recommendations would you give to someone considering this product?

Dropbox is exceptionally dependable and permits me to store imperative records online so they can be effortlessly gotten to wherever I am; It spares me a parcel of time since I do not need to duplicate records to diverse computers in arrange to share them with other individuals; and anticipates me from losing critical records on the off chance that I lose or harm one of my computers.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Carol M.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to Stay United and High Performing

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Effectiveness of centralising/organising/collecting articles from different sources.

What is your favorite aspect of this product?

Perfect backup of information. Reliable data security.

What do you dislike most about this product?

I can't complain at all

What recommendations would you give to someone considering this product?

Best for collaboration at go

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019