Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Electronic Signatures

85

Large File Optimization

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Scott A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Adore Dropbox for Professionals

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business's user-friendliness is one of its greatest strengths. The system's user interface is straightforward, so users won't have any trouble navigating it or locating the required files. The platform also has excellent file-sharing and collaboration features, making it simple to exchange and work on things like presentations and papers between team members. In the workplace, this might mean less time spent on administrative tasks and more time spent communicating with employees. The safety measures are a key plus for Dropbox for business.

What is your favorite aspect of this product?

I've been using Dropbox Business for just over a year, and it's simplified my life tremendously. Because of the intuitive design of the interface, I no longer have to spend time manually sending files to each member of my team. Because to its compatibility with a wide range of different programs, I can access my data from any device, at any time. With the high level of security measures in place, I can rest certain that my information is safe at all times.

What do you dislike most about this product?

Simple navigation and operation facilitates quick and painless onboarding for new users. Team members may access and share files from any location with an internet connection. There are many layers of protection in place to keep your private data safe, including a multi-factor authentication system and encrypted data storage. Compatibility with a large variety of third-party applications, facilitating the use of an organization's preexisting infrastructure. Its scalability makes it a viable option for businesses of any size.

What recommendations would you give to someone considering this product?

If you need to send huge files between coworkers, Dropbox Business is your best choice. We put it to use since our staff members who are out in the field can send images directly to the office using it. We have also had clients and suppliers utilize Dropbox to send us files. Video sharing is facilitated, which is helpful since we need to observe how machines are operating to determine whether there are any problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessica A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Easily manage all your content.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business offers a variety of features and tools that set it apart from other platforms, it provides us with a team manager to create a better organization, an audit tool to see who is accessing files, a file recovery tool to recover files lost or deleted files, an access control tool to control who has access to files, and an account management tool.

What is your favorite aspect of this product?

It is the best tool that allows us to share and receive files securely, it also allows us to manage, configure the accounts of other users, teams and groups, provides us with secure cloud storage and is compatible with multiple devices and integrations.

What do you dislike most about this product?

nothing I dislike satisfies all our business needs, it provides us with advanced security, cloud storage, great real-time collaborations, it also offers us a number of support resources such as documentation, community forums and technical support by post.

What recommendations would you give to someone considering this product?

Dropbox Business is a platform that offers a secure, scalable, and easy-to-use solution for storage and collaboration, designed for small and large teams, with features like user management, version control, data protection, permission control and integration with third-party applications.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sandip S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

secure storage for businesses with Dropbox

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The fact that Dropbox for Business updates instantly and enables my team and I to work together on projects involving documents, photos, and videos is its most useful feature.

What is your favorite aspect of this product?

Since I've been using Dropbox for a while, I can honestly say that it's saved my life. My files are incredibly simple to access from any device, including my laptop, phone, or tablet. I also appreciate how simple it is to share files with friends, family, or coworkers. It works flawlessly for both my personal and professional needs, and I've been using it for quite some time.

What do you dislike most about this product?

The limited free storage space is something I've found to be a little annoying. To fit all of my files, I frequently find that I need to upgrade to a larger storage plan.

What recommendations would you give to someone considering this product?

The main function of Dropbox is to provide users with cloud storage and a platform for sharing and accessing files across various devices. It resolves the issue of physical device storage space limitations and the challenge of file sharing. Additionally, it enables simple document and project collaboration with others, whether they are nearby or working remotely.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Client's Interest First

Most Popular Dropbox Business Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019