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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Amr E.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Endless possibilities for data collaboration

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business enables us to share files with colleagues, assign tasks, leave comments on someone's work, and get notifications when a file changes.

What is your favorite aspect of this product?

Dropbox Business shines for its sheer simplicity -- and the simple fact that you can use it on almost any platform you care to name.

What do you dislike most about this product?

It's been adding in more services, making it more of an all-in-one collaboration suite and is also faster that the previous versions. They could improve integration with third-party systems.

What recommendations would you give to someone considering this product?

If privacy and paying once for cloud storage for a very long time strikes you as attractive, check Dropbox Business. It will automatically back up all data from your devices onto its servers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Glenda P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Dropbox is a good quality cloud storage product.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a good option to the other programs; it provides outstanding online data storage and accessible from anywhere you have Internet access, allowing you to access your data and keep it with you at all times. Instead of transporting a large amount of data, all you need is a powerful and dependable internet connection. Also fantastic is the sharing tool, which allows you to share info with others via relevant link and access.

What is your favorite aspect of this product?

Dropbox is a good option to OneDrive or Google Drive since it offers easy-access cloud storage with data available on both desktop/laptop and mobile devices, is simple to use, and is available in a variety of formats. What I enjoy best about Dropbox is its web-based safety and security measures, such as password protection, expiry links, and download permissions, as well as the correct access With features based on our requirements.

What do you dislike most about this product?

What I dislike about Dropbox is that when you have a large number of files and data saved and need to search for some of your files, Dropbox provides a very sluggish response and customers struggle to discover the proper files from the database. The prices are comparable, but when you buy many goods, you effectively double the cost, therefore a wise decision amongst them is required to be successful.

What recommendations would you give to someone considering this product?

This is a top quality cloud storage platform we have been using for a few years and honestly at this point I would not change it for another.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lousie M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Cloud-based file management tool.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business beats rivals in terms of functionality, features, offerings, and service delivery. We can update files, have them instantaneously refreshed, transfer them, or transmit them via a sharing link due to its total control over the file management process. Overall, the user interface of this platform is straightforward and fluid.

What is your favorite aspect of this product?

Access to data across devices is made more accessible with the Smart Sync feature. Another thing that makes it remarkable is that I can utilize Dropbox Business without having any additional problems. I attest that participants manage file storage and document sharing transparently for their benefit. One of the perks of Dropbox Business is the amount of cloud storage it offers.

What do you dislike most about this product?

The least likely Dropbox feature is the one that demands legally binding signatures. This has to be extended in light of the present trend; account transfer, granular permission, and watermarking call for adjustments. Additionally, the admin interface requires more control over linked device count and audit sharing. The staff at the help desk can assist.

What recommendations would you give to someone considering this product?

The document also contains the signature, IP address, name, email address, date, and time. I can rely on this program to save my information efficiently and securely. High security is used, and all precautions are taken. It helps in the recovery of old and lost data. It alerts us if there are any duplicate emails or documents. You can contact the team if there is a problem with the group.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Dropbox Business Comparisons

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