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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

qiqi w.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Astounding with shared folder for teams.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Wonderful with ease of locating of files through the search. Effectiveness to securely store all the files on the cloud with access control. Amazing with how it's easy to share files with colleagues.

What is your favorite aspect of this product?

Very advanced security with protection of our documents. The search is very faster and makes it use easy. Excellent with creation of a shared folders which saves time no need to send a file.

What do you dislike most about this product?

Yes very marvelous with it's advanced security of your files while online.

What recommendations would you give to someone considering this product?

Best with creating shared folders for easier access with team. Astounding for it's support of all kinds of files from word,excel,videos. The search is a timesaver with quick access of files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harry R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Managing and sharing content tool.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

A very user-friendly cloud-based online file management system is Dropbox Business. The user interface team deserves praise for producing an excellent, friendly, and upscale-looking UI. Team members can share, store, and work on projects on the simple B2B platform called Dropbox Business. This cloud-based application offers an excellent mobile app.

What is your favorite aspect of this product?

We switched to corporate accounts, and our platform is robust and has a sizable collection of digital content. The sharing feature and folder hierarchy are both simples to utilize. It should be straightforward to install and use a suitable file platform. The file request feature occasionally has issues with the user experience. One of the essential benefits of Dropbox Business is that it provides the entire company with access to 5TB of shared cloud storage, which is excellent for defragmenting hard drives.

What do you dislike most about this product?

It's not the most comfortable experience to work with files on a mobile device, and it may not be easy to attach and use them properly. It is necessary to admit that the free version's main flaw is its limited storage space. Usually, they send you to reading stuff that doesn't deal with the problem precisely.

What recommendations would you give to someone considering this product?

The cloud's big 5 TB capacity makes it possible to manage many data and files in one place. Your PC will continue to operate as you upload stuff like photos. Signers can communicate their signing more effectively by using the remarks and notes sections. On the Manage tab, the user may check the envelopes' status immediately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use for data sharing and cloud backup.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Data had to be accessible from several machines, any modifications were automatically duplicated to the other PCs on which I use Dropbox. It should also be highlighted that using Access instead of Excel for data storage has sped up data access and filtering. Dropbox eliminates the need for external storage, and we have extra hard drive capacity for my computer, as well as security software, secure form signing software, invoicing and scheduling software, and other tools.

What is your favorite aspect of this product?

Dropbox may be installed anywhere on your computer to replace OneDrive. It is simpler to develop programs that link to the Dropbox folder, however the way OneDrive operates makes it difficult to pinpoint the location of OneDrive. I have never had a crash since its debut, and the UI is simple to use. If you require customer service, the ability to contact a person by phone at any time is remarkable.

What do you dislike most about this product?

I have no flaws; I can just complain about the rates since I would love everything to be much less expensive, because the price is pretty high when there are a lot of users compared to similar services, even if you receive a lot more than with other platforms rivals.

What recommendations would you give to someone considering this product?

This is a very versatile and secure cloud storage platform, I think it can be easily adapted to the needs of almost any company, having said that I can suggest its implementation.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Dropbox Business Comparisons

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