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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Samuel S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Try Dropbox bussiness

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

It has a large option forfiles storage

What is your favorite aspect of this product?

Its prices

What do you dislike most about this product?

It is not easy to integrate

What recommendations would you give to someone considering this product?

Consider limitations for integrating

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Caring

Cons

  • Less Transparent

Maria Pia G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Gets the basics right but far from the best.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox makes use of advanced encryption technology for securely storing files in the cloud. It also enforces a two-factor authentication protocol which I am made to complete at random times, in order to ensure that there are no unauthorized access to my files and content on the Dropbox platform.

What is your favorite aspect of this product?

I love Dropbox LAN approach to file synchronization. This approach ensures speedy upload and download of files , regardless of the size of the files. As a result of this fast synchronization style, I have access to my saved files on Dropbox whenever I need them.

What do you dislike most about this product?

My major issue with Dropbox is how it places basic file storage features like file locking , text search , search history as premium add-ons. These are features that are available by default on every other cloud file storage that I have encountered.

What recommendations would you give to someone considering this product?

Dropbox excels the most in terms of the quality of file security and its approach to it. I do admit that it lags behind in areas like collaboration and unique features.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Peyton M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use for storing and sharing documents.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I use Dropbox to transmit sensitive files that must be securely transferred. We couldn't send the documents over email due to their secret nature, so Dropbox was the ideal choice. It also enables our team to work on projects and documents in real time, eliminating the need for us to clog each other's email inboxes with many rounds of drafts for tweaks and revisions. We can have the same number of "hands" on a file without constant sharing and misunderstanding about which document is the most recent.

What is your favorite aspect of this product?

It's useful to have a platform that syncs with your computer's hard drive so you can exchange files and work on projects without having to run the Dropbox program every time. I enjoy that I don't have to be a developer to be an administrator. There is no need to rely on technical resources to create folders or exchange settings.

What do you dislike most about this product?

If you don't know how to pick the required sync for your workspace, your file explorer might get clogged with all the data located in your organization's shared folders. I required our team's operations manager to walk me through the process so that my file explorer (and I) didn't become overwhelmed by too many shared files and workspaces.

What recommendations would you give to someone considering this product?

I have used other cloud storage platforms and this is the one that has best suited our needs, so this is the platform that I recommend to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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