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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable and Cost-saving Tool

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox was at the top in terms of performance, reliability, and features.

What is your favorite aspect of this product?

It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).

What do you dislike most about this product?

File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.

What recommendations would you give to someone considering this product?

It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Altruistic

sanjeev c.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Store and share files over the cloud

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Support is smooth with all communications methods available to choose from email, phone, live chat, self-service

What is your favorite aspect of this product?

I love that I'm able to organize items by folder. It keeps things easy to access.

What do you dislike most about this product?

The uploading time could be faster which will speed up the time when uploading files making it time efficient

What recommendations would you give to someone considering this product?

Dropbox is definitely appropriate for the current work-from-home situation that most people are in still. It really helps keep our team connected. It's also great for sharing files with 3rd party vendors/individuals. The privacy Dropbox offers allows them only to see what they need to see and nothing else.

Pros

  • Reliable
  • Transparent
  • Helps Innovate
  • Trustworthy

Nirmesh S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Professional cloud-based file sharing

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers a better design. It is more pleasing to the eye, more intuitive & it's easier to find things - more organized.

What is your favorite aspect of this product?

Private access to only specific users is a huge plus. I like that I can send an invite to the appropriate team members as opposed to having to send them all a specific link to a file or folder.

What do you dislike most about this product?

The uploading time could be faster which will speed up the time when uploading files making it time efficient

What recommendations would you give to someone considering this product?

Dropbox is definitely appropriate for the current work-from-home situation that most people are in still. It really helps keep our team connected. It's also great for sharing files with 3rd party vendors/individuals. The privacy Dropbox offers allows them only to see what they need to see and nothing else.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Client Friendly Policies

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