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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Raja B.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Easily store, retrieve, and share information

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Dropbox app is reliable and offers stability as the security features are great giving us peace of mind.

What is your favorite aspect of this product?

Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.

What do you dislike most about this product?

What happens is you are allowed to share files among multiple users. When two dropbox users are editing a certain file simultaneously, dropbox only recognizes the file that is saved first. This means that this file will be the only main version. The other version from another user is not saved and hence it’s lost.

What recommendations would you give to someone considering this product?

Dropbox is great in general for anything and everything. It's an amazing asset management software. The versatility is great and I think it always gets the job done. If you're looking for just photo storage, then I would likely recommend a different service that is more affordable and better suited for only photos.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nabin S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Cloud-based storage with easy access

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers a much larger amount of storage for a higher price-point

What is your favorite aspect of this product?

It allows both external and internal parties to contribute to a data file across organizations

What do you dislike most about this product?

I find that dropbox is a bit slow at times, even when my internet is clocking high speeds just fine

What recommendations would you give to someone considering this product?

Dropbox is a great cloud-based storage system that is easy to use, readily customizable, and user-friendly. For an organization that uses many large files, shares heavily between users, and needs constant access to its cloud-based storage, Dropbox is a huge win.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Achiles G.

  • Role: Public Sector
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Content management and file sharing.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a highly user-friendly cloud-based online file management system. The user interface team created an outstanding, approachable, and upscale-looking UI, and they should be commended for it. Dropbox Business is a straightforward B2B platform that enables team members to share, save, and work on projects. This application operates in the cloud and has a fantastic mobile app.

What is your favorite aspect of this product?

We converted to corporate accounts, and our platform is powerful and has an extensive digital content library. It's easy to use the folder hierarchy and the sharing feature. A suitable file platform should be simple to install and use. The user experience occasionally has problems, especially with the file request feature. One of Dropbox Business's most significant features is that it gives the entire organization access to 5TB of shared cloud storage, which is excellent for cleaning hard drives.

What do you dislike most about this product?

Working with files from a mobile phone is not the most enjoyable option, and it might be challenging to attach and use them correctly. It must be acknowledged that the free version's primary drawback is its insufficient storage capacity. They typically refer you to material that doesn't directly address the issue.

What recommendations would you give to someone considering this product?

The cloud has a massive capacity of 5 TB, allowing for the central management of a large amount of data and files. You can upload files like images, and your PC can keep working. The remarks and notes sections help signers communicate their signing more clearly. The user can immediately check the status of the envelopes on the Manage tab.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

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