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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Alex N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Appealing navigation capability

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business gave us ways to govern our files and the users taking action with them. It gives us advanced audit capabilities and reporting. When I want to share data using Dropbox Business, I do so because it is easy. The platform is flexible

What is your favorite aspect of this product?

It supports large files, automatic folder syncronization, and file access control. We are able to manage tasks, upload files, and do a lot of collaboration activities in Dropbox Business

What do you dislike most about this product?

We should get interactive file analytics, like the IP addresses of users who tried to log in through just a few clicks. Sometimes it is subject to downtime and we also want a faster data transfer

What recommendations would you give to someone considering this product?

Dropbox Business comes such that it is optimized for bringing the best collaboration solution. This is the best solution that can offer you syncing and storage in different devices

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Somendra K.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Effective Application

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Its working quality and result are totally different from other similar products.

What is your favorite aspect of this product?

Great for what it was originally designed to do, not really much different than the personal product, and certainly not worth the price.

What do you dislike most about this product?

More permission control is missing

What recommendations would you give to someone considering this product?

I highly suggest all users use Dropbox Bussiness. Overall this one is the must use tool for an organization as all organizations need a tool for cloud document storage.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Shrishti K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Professional cloud-based file sharing.

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers a better design. It is more pleasing to the eye, more intuitive & it's easier to find things - more organized.

What is your favorite aspect of this product?

Good file management because it's easy to build folders, save files, and the ability to leave notes for people when sharing.

What do you dislike most about this product?

Dropbox syncs the local Dropbox folder with the cloud every time you reboot your desktop or laptop. If you have lots of files in your local folder (because you are syncing everything), the time it takes to complete this can take minutes and may clog up the memory of your desktop or laptop.

What recommendations would you give to someone considering this product?

I would recommend using Dropbox if you need a clean, organized way to store files long-term. I would not recommend it if the person planned to do editing with a group of collaborators. I think Google Drive is much better suited to that. In Dropbox, it feels more like we all have access to the same document, but we can't collaborate in real-time as we need to take turns editing and re-saving.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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