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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Outstanding document management

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Matt D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great place to store personal information.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business features an excellent UI and is easy to use, making it ideal for better team and file management. Despite the technical benefits, their support staff is reachable via phone, email, and live chat around-the-clock. The central feature I appreciate about Dropbox business is its restoration functions, which let us recover our data with a single click. It has several built-in features that are helpful to us first and foremost.

What is your favorite aspect of this product?

When I make changes to the essential files, they are securely backed up offsite, giving me peace of mind that I won't lose them or suffer a computer malfunction that results in the loss of crucial data. The major feature I appreciate about Dropbox business is its restoration functions, which let us recover our data with a single click. It has several built-in features that are helpful to us first and foremost. Security was the second advantage of using this device.

What do you dislike most about this product?

Dropbox business performs flawlessly and quickly on computers; however, on Macs and cellphones, the service is very heavy and occasionally completely freezes, which has given us some issues and headaches. The length of the synchronization varies depending on the speed of the Internet connection. The level of third-party integration is lower than that of some major rivals.

What recommendations would you give to someone considering this product?

Dropbox business is a cloud-based, secure content collaboration and file synchronization tool created especially for our unique corporate use case so we can confidently share sensitive material. The ability to safeguard the cloud is appealing because it is challenging to locate apps that do so. It also functions without a hitch and enables us to share in several safe ways.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rishikesh W.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Dependable cloud storage

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

It has proven to be more stable, easier to use, and more flexible.

What is your favorite aspect of this product?

Transferring large files and multiple files with various internal and external parties.

What do you dislike most about this product?

It is difficult for two or more individuals to work on the same file at the same time since it may result in disputes that we cannot identify.

What recommendations would you give to someone considering this product?

It made collaboration simple and helped us meet our compliance requirements for an off-site. Using Dropbox has allowed us to utilize our time better, which has led to an increase in our productivity.

Pros

  • Enables Productivity
  • Trustworthy
  • Acts with Integrity
  • Helps Innovate

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