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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Sudgie M.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to use and fantastic team collaboration

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Very intuitive and helps streamline team collaboration

What is your favorite aspect of this product?

Easy to work together with others

What do you dislike most about this product?

Nothing much really, maybe that it’s pricey apparently

What recommendations would you give to someone considering this product?

It’s very good for helping teams sync up and work together

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Fair

Deepak S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to organize so it's easy to find everything

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

I find that Google drive is a bit faster in terms of upload and download speeds but Dropbox offers a better design. It is more pleasing to the eye, more intuitive & it's easier to find things - more organized.

What is your favorite aspect of this product?

Ability to Store and Share Large Files

What do you dislike most about this product?

Security and permissions: I've found it difficult to manage permissions around hidden folders and security hierarchies. It's easy to share something to someone with the same permissions, but I've experienced instances where two people (myself included) have different names for the same folder but can't access each other's files, without explanation for why the permissions are different.

What recommendations would you give to someone considering this product?

It's an amazing asset management software. The versatility is great and I think it always gets the job done

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Reliable

Cons

  • Vendor's Interest First
  • Security Frustrates

Nelson h.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Centralize and store your files securely.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is being used by various departments to conveniently store and access various types of files, from PDFs, to office documents, to multimedia files, No other solution has provided the cost-effectiveness that Dropbox Business offers, The desktop application has selective synchronization allows us to choose which files or folders are synced locally.

What is your favorite aspect of this product?

it provides low cost storage, it is available on different operating systems, it has an excellent user privileges module, it helps to share files with users, it is compatible with almost any application that requires it.

What do you dislike most about this product?

there are a lot of annoying notifications that are necessary, background synchronization consumes a lot of resources.

What recommendations would you give to someone considering this product?

Low-cost storage that works for all types of files, ideal for collaboration and backing up documents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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