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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

97 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

78

Dynatrace Reviews

Shadab K.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Comprehensive, AI-Driven Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace stands out due to its unique features, technology and AI-Focus. It uses an AI-enabled engine called Davis AI which helps to proactively detect potential issues and helps in conducting root cause analysis (RCA). It is a very good tool for end-to-end monitoring supporting full stack with auto discovery features.

What is your favorite aspect of this product?

Dynatrace uses a single agent called One Agent to monitor all layers of an application which simplifies deployment and reduces complexities involved with other similar tools which use multiple agents for different layers. This is probably my favorite feature of this product.

What do you dislike most about this product?

Pricing is on higher side and this tool can end up being costly for smaller teams and organizations. Also, the tool may appear a bit complex for new users because it has so many features which needs a lot of training to enable the users to use it efficiently.

What recommendations would you give to someone considering this product?

Although Dynatrace is a very good tool with unique features, it is an expensive one. For new teams considering this tool, I would recommend to ensure compatibility with their tech-stack, support for their cloud providers and make sure this is the perfect match for your use case.

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Fair

Christopher B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Dynatrace was useful in the past, but hasn't kept

Likeliness to Recommend

1 /10

What differentiates Dynatrace from other similar products?

Honestly, there isn't much anymore

What is your favorite aspect of this product?

It used to have good application integration

What do you dislike most about this product?

It hasn't kept up with any of its competitors

What recommendations would you give to someone considering this product?

Don't do it

Pros

  • Security Protects

Cons

  • Less Reliable
  • Commodity Features
  • Less Performance Enhancing

Gilberto L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Systems Monitoring and Management Platform

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Unlike other monitoring platforms, Dynatrace stands out for its focus on predictive analysis and task automation. Thanks to its advanced algorithms, Dynatrace is able to identify potential problems before they affect application performance. With its advanced tools and focus on automation, Dynatrace presents itself as the ideal choice for companies looking to improve their performance and optimize their resources.

What is your favorite aspect of this product?

I like this tool for its wonderful ability to provide accurate and real-time data, which facilitates decision making and resource optimization. In addition, its intuitive interface and high-quality technical support make it a must-have tool for any company. Dynatrace has the best ability to detect and resolve performance issues automatically, allowing companies to save time and resources.

What do you dislike most about this product?

I like everything this tool offers, there is nothing I don't like, it also features real-time monitoring, predictive analysis and excellent task automation

What recommendations would you give to someone considering this product?

I recommend this system monitoring and management platform that stands out for its efficiency and precision in analyzing application performance. With its advanced tools and focus on automation, Dynatrace is presented as the ideal option for companies looking to improve their performance and optimize their resources.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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