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Dynatrace

Dynatrace

Composite Score
8.4 /10
CX Score
8.8 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the AIOps category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Performance & Capacity Management Automation

89

Analyze Activity Data

89

Data Visualization

88

Problem Management Automation

87

Analyze Discovery Data

85

Event & Alert Management Automation

85

Incident Management Automation

84

Explainable and Trainable Algorithms

84

Machine Learning

83

Operational Task Automation

81

Security Operations Automation

75

Vendor Capability Ratings

Average 84

Breadth of Features

88

Availability and Quality of Training

88

Business Value Created

87

Quality of Features

87

Ease of Implementation

87

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Customization

78

Dynatrace Reviews

peter a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Leaves to expectations

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

The interface is easy to use

What is your favorite aspect of this product?

I love the prompt notification it delivers when there is an application degradation

What do you dislike most about this product?

Not sure yet

What recommendations would you give to someone considering this product?

Explore the features and be sure it meets your requirements.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Tanis B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Ensure that your digital applications and systems.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

This tool is distinguished from others by using artificial intelligence to identify usage patterns and prevent problems before they arise.

What is your favorite aspect of this product?

I love this tool because it offers custom alerts and notifications, allowing me to respond quickly to performance and security issues.

What do you dislike most about this product?

I don't like limitations when it comes to using other tools. This makes it difficult to integrate with other software development and delivery tools, which may limit its usefulness in larger and more complex environments.

What recommendations would you give to someone considering this product?

Its monitoring feature, which lets you see how users interact with your website and mobile apps, allows you to identify and fix performance issues and improve user experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Solves performance problems in any environment.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

It has the ability to monitor and analyze complex application environments such as microservices, cloud software architectures and container environments, which stands out.

What is your favorite aspect of this product?

I love that it provides full visibility of the application in the cloud, allowing me to see what is happening in my cloud environment.

What do you dislike most about this product?

I am not pleased to have noticed performance problems with the tool, especially when using it in large environments or with many applications. This can cause the tool to become slow or unstable.

What recommendations would you give to someone considering this product?

I recommend it because it offers a wide range of resources, such as documentation, tutorials and videos, that can help you learn how to use the tool. Get acquainted with the user interface and functions of Dynatrace with these features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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