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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Beranice G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2020

Flexible insights gathering plaform.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Data multiple filtering quality with effective result.

What is your favorite aspect of this product?

The summary displaying capability and the easy Applications management.

What do you dislike most about this product?

No any to complain about.

What recommendations would you give to someone considering this product?

The software usability and setting was easy and the Windows installation version performance is amazing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ning L.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Nice and easy tool for IP address monitoring.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

The multiple filter function for quick data searching.

What is your favorite aspect of this product?

The easy display of the progress on the Application development and analytics function.

What do you dislike most about this product?

Nice and wonderful easy tool.

What recommendations would you give to someone considering this product?

I strongly recommend the system as an easy powerful tool for the performance management and control.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wiliam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Great application monitoring tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace is different in that it offers a comprehensive monitoring solution,robust automation and big data analytics.

What is your favorite aspect of this product?

The comprehensive monitoring tool help detect and diagonize performance issues that enables us gain insights into client experience and application performance. Dynatrace can perform automated monitoring of over so many hosts. Its AI continuously learns the behaviors of applications and auto-detects dependencies and anomalies from end to end. It analyzes big data and its AI is optimized to offer answers and insights for DevOps teams.

What do you dislike most about this product?

Its easy to miss the save button when doing configurations.

What recommendations would you give to someone considering this product?

Implementing both SAAS and on-prem solution works best when combined.In my opinion i suggest starting with the SAAS solution and gauge how it works for your firm and decide whether to change to on-prem solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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