What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Error Reporting
Transaction Request Performance
Application Request Tracing
Real User Monitoring
Dependency Tracking
Synthetic Monitoring (RUM)
Application Metric Reporting
Application Discovery
Code Performance Monitoring
Enterprise Cloud Platform Support
Domain-Agnostic AI/ML
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Implementation
Vendor Support
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
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Dynatrace Reviews
Eric M.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Monitoring application performance with Dynatrace
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
One advantage Dynatrace has over its competitors is the ability to observe the environment of business-critical applications from start to finish. You can track the performance and lifespan of your company's applications, from development to deployment, and even the end-user digital experience with the help of synthetic and transactional monitoring, all thanks to the platform and technology support.
What is your favorite aspect of this product?
I like the ability to learn how to crawl and discover distributed applications. As soon as the monitored programs start working, you will be able to identify exactly what is causing the problem. Great templates can trigger automatic warnings and preventive actions.
What do you dislike most about this product?
We use agents for all of our monitoring, not just a few. Dynatrace is expensive, especially for small and medium-sized businesses that don't have a lot of money to spend on tracking. Active Directory monitoring is not easy to set up.
What recommendations would you give to someone considering this product?
Dynatrace's capabilities are amazing. Although it is difficult to know everything due to their extensive capabilities, support staff are not always helpful or knowledgeable enough to perform even the most fundamental functions.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Saves Time
Rashid M.
- Role: Consultant
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
LifeSaver for Operations team
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
DAVIS AI engine, ease of use, functionality
What is your favorite aspect of this product?
Problem insights it provides
What do you dislike most about this product?
navigation in the portal, bread crumbs not always take back to previous screen
What recommendations would you give to someone considering this product?
Design rules properly, well though management zone helps
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Saves Time
Christina R.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Mar 2024
Excellent Solution for managing applications
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace combines the ability to observe and security in one software. It also provides real time monitoring and notifications are sent into respective departments.
What is your favorite aspect of this product?
Dynatrace among its competitors has been ranked easy to use. This is due to fact that its alerting system works effectively. It also provides graphs and charts for data presentation.
What do you dislike most about this product?
The User interface is not user friendly from a non-technical perspective. Dynatrace comes with several versions, some of which have been reported to cause incidents. The alert mechanism however not as seamless as it should be.
What recommendations would you give to someone considering this product?
This is a great platform for companies looking to save costs on observations, monitoring and security by getting different software. Dynatrace embeds them all in one.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
