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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Melisa O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

It is very powerful tool to the business and IT

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Is more than a APM tool, the dashboards provide to our clients information about IT process, business and architecture all connected. It also allow us to find cause errors and help our costumers solve them in time record

What is your favorite aspect of this product?

The dashboards and the possibility to have the information in one place

What do you dislike most about this product?

The cost could be high for our costumers

What recommendations would you give to someone considering this product?

That it really help to improve the applications and see the final user errors that could affect the UX

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Eleanora M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

The best service to monitor your applications.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

We are addressing app performance issues and monitoring applications; this is a really beneficial tool to aid in development efforts for app performance concerns. The boards and AI also assist a lot with this. We have greatly improved application response times, and thanks to the detection of http 400 and 500 errors, we have been able to provide stability to a large portion of the applications monitored in Dynatrace. Additionally, notifications and anomaly prediction provide a true value above the competition to Dynatrace.

What is your favorite aspect of this product?

In general, it could be a exceptionally good product, the dashboards are very great, we are able see and distinguish a issue in time so as not to have benefit outages, the way in which it can be overseen as well as the way in which the complete foundation and forms can be checked of each application is of incredible help to moderate blunders and disappointments in applications some time recently and as of now in production. The ease with which ready to make dashboards is additionally something I like since they can be customized concurring to desires of the application proprietors in terms of the cautions that must be given to dodge issues wi

What do you dislike most about this product?

There are also graphs that are very difficult to understand on the first few tries, they should be a bit easier to analyze, and there should be a section where you can do generated reports on the applications that are monitored within Dynatrace. I dislike that labeling must be done at the agent level rather than in the gui; labels are our company's largest challenge.

What recommendations would you give to someone considering this product?

If I were to suggest it to others, I would point out that Dynatrace detection of anomalies has proved quite useful in identifying problems in the development or manufacturing of apps. The product's security is also excellent, and it allows you to segment different sorts of users to certain servers using AD groups. The software is fairly pricey, but it is quite simple to use once you become acquainted with it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Makes it easy to monitor and analyze performance.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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