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Elastic

Elastic Observability

Composite Score
7.2 /10
CX Score
7.7 /10

What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details


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Awards & Recognition

Elastic Observability won the following awards in the AIOps category

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Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

0% Negative
5% Neutral
95% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 81

Analyze Activity Data

89

Change Control Automation

88

Analyze Discovery Data

85

Security Operations Automation

84

Operational Task Automation

83

Event & Alert Management Automation

83

Problem Management Automation

82

Performance & Capacity Management Automation

81

Explainable and Trainable Algorithms

80

Data Visualization

80

Machine Learning

78

Vendor Capability Ratings

Average 78

Business Value Created

86

Ease of IT Administration

85

Ease of Data Integration

84

Availability and Quality of Training

80

Ease of Implementation

78

Vendor Support

78

Quality of Features

78

Product Strategy and Rate of Improvement

76

Breadth of Features

73

Usability and Intuitiveness

71

Ease of Customization

69

Elastic Observability Reviews

Rebecca M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

High monitoring availability and response times

Likeliness to Recommend

8 /10

What differentiates Elastic Observability from other similar products?

With Elastic Observability, you can track how quickly and reliably your services and web pages respond. So you can avoid downtime, it performs frequent checks and alerts you when something is wrong.

What is your favorite aspect of this product?

I like that with its affordable price, Elastic stands out as one of the best siem and observability products in its class. Suddenly, the team is working on a lot of different aspects of product development.

What do you dislike most about this product?

Documentation that is inconsistent and often appears to be out of date. Customer service is slow. A strong familiarity with Elastic's whisker notation is required to receive alerts.

What recommendations would you give to someone considering this product?

With Elastic Observability, you can take advantage of incredible features and capabilities, protect your system from bot attacks, and drive revenue growth.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Saves Time

Jeremy W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Complete solution for all our monitoring needs

Likeliness to Recommend

8 /10

What differentiates Elastic Observability from other similar products?

For the best in real-time analytics and consolidated data visualization, look no further than Elastic Observability, a full-featured, integrated monitoring solution.

What is your favorite aspect of this product?

I really like how it allows us to work with Elasticsearch data and use Kibana to create stunning visual analytics reports. It also helps with an alert system that has predefined situations, so we can be prepared for anything.

What do you dislike most about this product?

The complexity of setting up and maintaining this platform requires a lot of technical help as well as staff knowledge and training, which is my only complaint.

What recommendations would you give to someone considering this product?

Through comprehensive performance monitoring and systematic searches, Elastic Observability has enabled our company to obtain real-time assessments of our applications and network.

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Helps Innovate

Arunraj G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Good Product but needs improvement

Likeliness to Recommend

7 /10

What differentiates Elastic Observability from other similar products?

Competitive in market. Trying to lead

What is your favorite aspect of this product?

processing of data

What do you dislike most about this product?

lot of Basic functionalities missing

What recommendations would you give to someone considering this product?

try analysing some basic things in market and implement.

Pros

  • Unique Features
  • Reliable
  • Performance Enhancing
  • Enables Productivity
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