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Envoy

Envoy Protect

Composite Score
7.8 /10
CX Score
8.2 /10
Category
Envoy Protect
7.8 /10

What is Envoy Protect?

Keep your team healthy and your workplace safe with Protect. Ensure only healthy employees can enter your workplace and reserve a desk, prevent too many people from coming on-site, and respond quickly if a situation arises. Control which employees can enter your workplace, manage occupancy, and trace potential COVID-19 exposure.

Company Details


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Envoy Protect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Envoy Protect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Envoy Protect?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Role-Based Permissions​

86

Contact Tracing Workflow Management​

83

Exposure Notifications​

82

Proximity Monitoring and Reporting​

81

Application Integration Capabilities​

81

Compliance Management and Data Privacy Management​

80

Hardware-Based Tracking​

79

Exposure Self-Reporting​

79

Vendor Capability Ratings

Average 81

Vendor Support

86

Ease of Implementation

84

Ease of Data Integration

84

Usability and Intuitiveness

82

Ease of IT Administration

81

Quality of Features

80

Business Value Created

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Breadth of Features

78

Availability and Quality of Training

76

Envoy Protect Reviews

Peace R.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Powerful Security tool!

Likeliness to Recommend

9 /10

What differentiates Envoy Protect from other similar products?

Envoy Protect is a unique product that stands out from other similar products due to its comprehensive and customizable features. It provides a comprehensive suite of security tools, including two-factor authentication, secure file sharing, and a secure login portal. Additionally, it allows for easy customization, allowing users to tailor the security settings to their individual needs. Envoy Protect also offers a variety of integrations, allowing users to connect their existing applications and services.

What is your favorite aspect of this product?

My favorite aspect of Envoy Protect is the ease of use and the comprehensive security features it provides. It provides a great level of protection for my organization. With its intuitive dashboard, I can easily monitor and manage the security of my organization. Additionally, the real-time alerts and notifications help me stay up to date on any potential threats and vulnerabilities. I also appreciate the fact that Envoy Protect is always up to date with the latest security protocols and standards, so I know that my organization is always protected.

What do you dislike most about this product?

I dislike the fact that Envoy Protect does not offer a wide variety of features. It does not have an advanced user interface, and the features it does offer are limited and not very user-friendly. Additionally, the customer service is not very helpful and it is difficult to get help when you need it. Furthermore, the pricing structure is not very transparent, making it difficult to understand how much you are actually paying for the service.

What recommendations would you give to someone considering this product?

If you are considering Envoy Protect for your business, I would highly recommend it. Envoy Protect offers a comprehensive suite of security features, such as two-factor authentication and encrypted data storage, which can help protect your business from cyber threats. Also, Envoy Protect provides a user-friendly interface that makes it easy to manage your security settings. With all these features, Envoy Protect is an excellent choice for businesses looking to protect their data and ensure their security.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ritika P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Top Notch Management

Likeliness to Recommend

8 /10

What differentiates Envoy Protect from other similar products?

We've been utilizing Envoy Visitor Management for a few years and are constantly adding more sites. We are a global firm and appreciate Envoy's ability to observe all of our visitors in all places using the Global overview. We are also investigating the Rooms functionality, which was recently added to Envoy. We have customized the sign-in routines at each of our locations and are constantly adding new options as needed. I would recommend Envoy to any company searching for the best approach to manage guests.

What is your favorite aspect of this product?

With COVID and not seeing individuals for so long, we can recognise them and keep track of their names. Because we've been wearing masks for so long, it may feel odd at times to not recognise someone .Everything is really straightforward to control and find. Easy to use and a wonderful tool to keep track of all visitors to the office and goods received. We can also notify everyone who has received a package without having to email or contact them each time.

What do you dislike most about this product?

The only disadvantage I can think of is the difficulty in getting any changes or features added to the application when they are required. In some circumstances, you won't be able to get one added if they don't think it's worth the work. And I wish there was a more efficient way to print badges. However, due to supply chain concerns, the printers have been out of stock, and with more individuals returning to the office, it would be good to differentiate amongst staff.

What recommendations would you give to someone considering this product?

Identifying who is in the office at any given time and keeping our building secure throughout the day. Being able to identify and photograph each visitor. Know how many parcels we receive per day and who they are for. As soon as they sign in, the notification is sent immediately to the host (by email, phone notification, or text message), eliminating the need for us to announce visitors over the phone. Collects data and aids reception in preparing for busy days ahead. It also makes the sign-in procedure easier for guests.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Christopher K.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

trendy workplace tech

Likeliness to Recommend

8 /10

What differentiates Envoy Protect from other similar products?

Envoy Protect is a comprehensive workplace safety software that offers a unique combination of features, including visitor management, employee health screening, contact tracing, and vaccination tracking. Its ease of use and integration with existing systems set it apart from other products in the market.

What is your favorite aspect of this product?

System integration within the org

What do you dislike most about this product?

Cost can be worked on.

What recommendations would you give to someone considering this product?

spend some time engaging employee feedback. Sometimes that leads to a better service when purchasing this system.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
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