What is Envoy?
Envoy Desks is an easy way for employees to reserve a desk on days when they are approved to work from the office.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Envoy?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workspace Maps/Floorplans
Workflows and Notifications
Administrator Controls
Space Descriptions
Multi Device Capability
API Integration
Reservation System
Contact Tracing
Phone Integration
Custom Search
Badging and Sensor Integration
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Quality of Features
Breadth of Features
Ease of Implementation
Vendor Support
Ease of IT Administration
Ease of Data Integration
Envoy Reviews
Gilmar S.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2024
Easy to use, great way to control your personnel
Likeliness to Recommend
What differentiates Envoy from other similar products?
Is easy to use and configure You can adapt it to your needs Solid reports Data available in real time
What is your favorite aspect of this product?
Data available in real time, when requesting reports, they are ready immediately, we have 2 sites and there are no issues controlling the flow of visitors and employees.
What do you dislike most about this product?
Found nothing to dislike so far
What recommendations would you give to someone considering this product?
Add EPC will be great, integration with access card systems will be excellent.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shay C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Dec 2023
Easy to use, limitless functionality
Likeliness to Recommend
What differentiates Envoy from other similar products?
They have a comprehensive suite of products and are constantly innovating with covid and changing workplace environments
What is your favorite aspect of this product?
Dashboard where I can easily view workplace stats
What do you dislike most about this product?
Nothing really comes to mind
What recommendations would you give to someone considering this product?
Would definitely try considering it, it is a popular product and has worked well for our firm
Pros
- Effective Service
- Caring
- Reliable
- Performance Enhancing
Maryn H.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Envoy is amazing!
Likeliness to Recommend
What differentiates Envoy from other similar products?
We have been exploiting Envoy visitors for years. As a Defense Contractor, we have embedded our NDA in the visitor sign-in process that makes the sign-in process abundant smoother. It’s conjointly smart for our security audits because it tracks our visitors and escorts electronically for fast reviews. On the few times I have had to achieve out to online client service, the response time has been fast. It’s conjointly priced right for small businesses.
What is your favorite aspect of this product?
I favor how straightforward to use it is the best. It’s very economical for daily use, and as a result, the system is used daily at our place of work. Individuals can sign themselves in and out without any need for external assistance. Our visitors are very impressed with how slick the system runs and how it saves time as they can pre-register at the site and provide the required documents. The price saving to the business over a traditional receptionist is additionally huge.
What do you dislike most about this product?
Generally, troubleshooting is a pain, kinda have to research on the help pages to work out how to fix the problem, however, they do have individuals you’ll speak to. Envoy system is restricted to WiFi and therefore won’t work without a signal.
What recommendations would you give to someone considering this product?
I favor that you can schedule customers to come in and they can use it themselves to log in and sign all necessary paperwork. The badge printer is pretty impressive as well.
Pros
- Respectful
- Helps Innovate
- Trustworthy
- Unique Features
Cons
- Vendor's Interest First
- Under Delivered
- Security Frustrates