What is Experian Health Patient Engagement?
Give patients tools to settle their bills, manage their accounts, schedule appointments, pre-register online, and view lab results with a self-service portal.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
76 Likeliness to Recommend
84 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Experian Health Patient Engagement?
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Patient Flow Management
Wait Time Tracking
Patient Tracking
Patient Portal
Patient/ Physician Scheduling
Patient Engagement
Bed Management
Discharge Management
Medical Billing
Referral Management
Admissions Management
Vendor Capability Ratings
Ease of Customization
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Business Value Created
Experian Health Patient Engagement Reviews
Canoni M.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2024
Great features
Likeliness to Recommend
What differentiates Experian Health Patient Engagement from other similar products?
It quite perfomance enhancing
What is your favorite aspect of this product?
Patient/physician scheduling is very crucial and works perfectly
What do you dislike most about this product?
No encounter to warrant dislike while I used it
What recommendations would you give to someone considering this product?
This is a very crucial tool in the healthcare field and moreso fitness area
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Alexander A.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2020
Affordable& innovative patient engagement solution
Likeliness to Recommend
What differentiates Experian Health Patient Engagement from other similar products?
Unlike similar products, Experian Health Patient Engagement allows you to collect up-front and help patients make informed decisions by generating accurate pricing for authorized services before or at point-of-service. It also provides patients with ability to receive payment estimates, set up payment plans, apply for financial assistance, make payments and schedule appointments from their desktop or mobile device.
What is your favorite aspect of this product?
I really like the Patient Financial Clearance feature, that allows you to assess and assign patients to the appropriate financial pathway based on likelihood to pay and their qualification for assistance to boost collections and satisfaction.
What do you dislike most about this product?
Patient statements could have a lot more customizable fields, that would allow us to customize billing statements and include important updates and messages.
What recommendations would you give to someone considering this product?
If you tired of searching for solution, that can elevate the patient financial experience, by compassionately educating patients about the finances surrounding their care, and also educating staff on the tools and methods for delivering that message, then you should absolutely try this product.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Daniel C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2020
Easy to use patient management solution
Likeliness to Recommend
What differentiates Experian Health Patient Engagement from other similar products?
It is easy to use and secure to empower patient engagement.Simplifies patient and administration tasks.It is worth the value of money it creates and have high quality features to enable better healthcare systems.
What is your favorite aspect of this product?
It is easy to access patient information as it is stored in the database.Our patients have the convenience to schedule for appointments online and even make payments fast.Administration tasks have been streamlined as registration of patients is easy and digitized.
What do you dislike most about this product?
I cant think of anything i dislike.It is very effective and does everything we need.
What recommendations would you give to someone considering this product?
I strongly recommend it.It is easy to use and worth the value of money it creates.
Pros
- Reliable
- Security Protects
- Helps Innovate
- Continually Improving Product