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Firmex Virtual Data Room Logo Award Winner Product Badge
Firmex Virtual Data Room Logo Award Winner Product Badge
Firmex

Firmex Virtual Data Room

Composite Score
7.6 /10
CX Score
7.8 /10
Category
Firmex Virtual Data Room
7.6 /10

What is Firmex Virtual Data Room?

Firmex is a global provider of virtual data rooms where more deals, diligence and compliance get done. As one of the world’s most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation.

Company Details


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Awards & Recognition

Firmex Virtual Data Room won the following awards in the Virtual Data Room category

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Firmex Virtual Data Room Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firmex Virtual Data Room.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firmex Virtual Data Room?

4% Negative
16% Neutral
80% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Fair

Feature Ratings

Average 75

Drag and Drop User Interface

82

File Rooms

82

File Sharing Collaboration

82

Data Encryption

76

Q&A Management

75

Permissions and Access Right Management

75

Digital Rights Management

74

Redaction

70

Reporting and Analytics

68

Optical Character Recognition

67

Vendor Capability Ratings

Average 79

Availability and Quality of Training

83

Ease of Implementation

83

Vendor Support

83

Ease of IT Administration

82

Breadth of Features

81

Quality of Features

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Business Value Created

77

Product Strategy and Rate of Improvement

71

Ease of Customization

67

Firmex Virtual Data Room Reviews

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Matt S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use, fantastic product

Likeliness to Recommend

10 /10

What differentiates Firmex Virtual Data Room from other similar products?

Security features

What is your favorite aspect of this product?

Ease of use, data analytics

What do you dislike most about this product?

N/A - all features I use are efficient.

What recommendations would you give to someone considering this product?

Utilizing Firmex is extremely easy, and efficient. As I send access links, users are able to navigate the dataroom with ease.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Right product, time, and price

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
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