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Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Patricia V.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Fantastic customization capability

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

It gives users the freedom to build their apps and integrations via the Flock API.

What is your favorite aspect of this product?

I store a lot of my files in Google drive and using flock makes my workflow easier because of its integration capability with this cloud storage application I can retrieve certain files easily.

What do you dislike most about this product?

No dislikes so far this has been one of my go-to products when it comes to fast and convenient communication.

What recommendations would you give to someone considering this product?

This product has a lot of great flexibility and allows a lot of customization I would recommend it to any potential user.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Zora W.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Flock Review

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

With Flock, collaboration and working together becomes easy without have to rely on social network as it is an all in one software.

What is your favorite aspect of this product?

I like that Flock offers great features for collaboration where it makes it easy to communicate and share files The software is not only cost effective but also resourceful I like Flock because it is easy to customize and manage

What do you dislike most about this product?

So far so good with Flock, Zero complains.

What recommendations would you give to someone considering this product?

With the many benefits that we have realized using Flock, I highly recommend it to other businesses more so when it comes to team collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Shalom B.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Very easy to use

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

It allows me to invite guests that is people who are not from my organisation and those guests will be able to use dedicated channels that are different from organisation channels with confidential information.

What is your favorite aspect of this product?

The interface is very modernised and it has very smooth functions that are not that difficult to understand at first sight. It makes it easy to communicate with anyone by accessing the company directory that is found inside the software.

What do you dislike most about this product?

I like this product so much so far no dislikes.

What recommendations would you give to someone considering this product?

I would recommend anyone looking for a standard product for the organisation to choose this one because of its features that are very handy and easy to use.

Pros

  • Helps Innovate
  • Caring
  • Client's Interest First
  • Over Delivered

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