What is FLYR Hospitality?
FLYR Hospitality (formerly Pace Revenue) is a revenue platform for hospitality, that provides industry-leading decision intelligence, innovative business intelligence, and a suite of intuitive management tools. Our customers are innovators who want to use data-driven approaches to achieve optimal results and differentiate against their competitors.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
97 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FLYR Hospitality?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Manual Overrides
Data Visualization
Reporting
Multi-Language Support
Events and Promotions
Real-Time
Multi Currency
Big-Data/Custom Data Sources
Multi-Property Support
Recommended Rates
Channel Management
Vendor Capability Ratings
Availability and Quality of Training
Quality of Features
Vendor Support
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Ease of Data Integration
FLYR Hospitality Reviews
Stephanie M.
- Role: Consultant
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Jan 2024
User friendly, sophisticated UI and reports
Likeliness to Recommend
What differentiates FLYR Hospitality from other similar products?
We reviewed Duetto, Ideas and Room Price Genie in comparison to FLYR and found FLYRs user interface more user-friendly, modern and sophisticated. The dashboards are also nice to look at, which helps if you're going to spend all day staring at numbers. The capabilities, specifically for a boutique hotel in a resort destination, were also more flexible than other systems we reviewed.
What is your favorite aspect of this product?
My favourite aspect of this product is the reporting: how they are built, designed, and displayed. Conceptually, I like that the system (at least as it was originally designed and as we use it) does not take comp set pricing into account. Instead it 'learns' what the market will bear for our unique product, challenging owners/managers to shed assumptions they have about their value. ADR then steadily increases together with overall revenue and guest satisfaction as the hotel is in 'competition' with itself. One client in particular recognised their opportunity and reinvested, growing YOY revenue beyond any original expectations.
What do you dislike most about this product?
I dislike the stay control features or lack thereof. In this case, FLYR has not taken all use cases for stay controls into account. Managing restrictions is tedious and inefficient in its current version.
What recommendations would you give to someone considering this product?
Don't try to figure out or control the algorithm. In the beginning, we were micromanaging pricing, freezing rates or manually overriding the system recommendations. We would question the point of a 1 dollar difference from day to day and worried that guests would balk at the rate spikes from one day to the next. But in 3 years, we've only had a few comments from repeaters, and in each case, we adjusted their rate offline, while continuing to win new clients at higher rates.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Industry Specific Role
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Dec 2023
Easy integration, immediate impact, great support
Likeliness to Recommend
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Lisa G.
- Role: Industry Specific Role
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Dec 2023
Great for multi property. Love the service too
Likeliness to Recommend
What differentiates FLYR Hospitality from other similar products?
The constant changes -willingness to want to keep improving the product and taking on feedback to make changes. The support from the team is the best I have received from any other software company. It makes a huge difference knowing you can get help when you need it
What is your favorite aspect of this product?
Create your own reports is great. The visual components with the data and the ability to download.
What do you dislike most about this product?
Rate forecasts are based primarily on protecting ADR and look at booking window first. Need to consider where we have an occupancy first strategy, consider the lowest price first and grow to the top rate, like airlines, even if at 90 days plus we don't get too many bookings.
What recommendations would you give to someone considering this product?
Great reporting, great service, easy to use
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Respectful
