What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
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Since last award
95 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Workflow Automation
State Transformation
Drag and Drop Design
Mobility
Data Analysis and Survey Function
Version Management
Electronic Signatures
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
FormAssembly Videos
Collect, Connect & Protect Your Data
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FormAssembly Reviews
Cathrine M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Secure, Smart, and Seamlessly
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
FormAssembly stands out with its robust security, compliance (GDPR), and seamless Salesforce integration, making it ideal for sensitive data management. Its user-friendly interface, advanced workflows, and extensive customization cater to both novice and technical users. Additionally, it offers scalability, enterprise-level features, and diverse integrations for streamlined data collection and processing.
What is your favorite aspect of this product?
FormAssembly’s seamless Salesforce integration is a standout feature, enabling real-time data synchronization, prefilled forms, and automated workflows.
What do you dislike most about this product?
A key disadvantage of FormAssembly is its higher cost compared to some competitors, which may deter small businesses or individuals with limited budgets. Additionally, its advanced features can have a learning curve for non-technical users unfamiliar with complex workflows or integrations.
What recommendations would you give to someone considering this product?
If you’re considering FormAssembly, evaluate your need for secure, compliant data collection and its Salesforce integration capabilities, as these are its strengths. Ensure your team has the technical skills or support to leverage its advanced features effectively. Lastly, compare pricing against your budget and explore its free trial to confirm it meets your specific needs.
Pros
- Continually Improving Product
- Effective Service
- Caring
- Saves Time
Sarah J.
- Role: Public Sector
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Nov 2024
User friendly software for creating forms.
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Easy workflows for Salesforce integrations
What is your favorite aspect of this product?
Customization and layout
What do you dislike most about this product?
Hard to do custom coding CSS/HTML
What recommendations would you give to someone considering this product?
Integrations are easy. The new AI predefined contents make things easier as well. Overall user friendly
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Emily H.
- Role: Consultant
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Nov 2024
A great survey platform that can do so much more
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
The seamless integration to Salesforce within the surveys and when processing responses, as well as the customizability using CSS and JS.
What is your favorite aspect of this product?
How versatile it is - we use it for a variety of different things, not just surveys. It is a true data collection tool.
What do you dislike most about this product?
The workflow features are clunky and unreliable, and are held back by technical debt.
What recommendations would you give to someone considering this product?
It is expensive for nonprofits, but if you use Salesforce as your main database, it is well worth the price.
Pros
- Unique Features
- Security Protects
- Helps Innovate
- Continually Improving Product