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FormAssembly

FormAssembly

Composite Score
8.6 /10
CX Score
8.7 /10
Category
FormAssembly
8.6 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
79%
Conflict Resolution:
87%
Strategy & Innovation:
91%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

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2% Negative
0% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

APIs and Integration

88

Security

88

Field Configuration and Customization

88

Drag and Drop Design

86

Mobility

85

Workflow Automation

85

State Transformation

84

Version Management

80

Data Analysis and Survey Function

80

Electronic Signatures

74

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Ease of Customization

88

Breadth of Features

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Vendor Support

81

FormAssembly Videos

FormAssembly Reviews

Sabrina S.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Reliable and Flexible Form Builder

Likeliness to Recommend

9 /10

What differentiates FormAssembly from other similar products?

FormAssembly stands out for its deep and reliable integration with Salesforce, which goes far beyond basic form tools. Its connector functionality allows for advanced data mapping, record creation, and updates across standard and custom objects. Additionally, its emphasis on data security and compliance makes it a strong choice for organizations handling sensitive information. Unlike simpler form builders, FormAssembly is highly customizable and built for complex workflows, which is ideal for enterprise use.

What is your favorite aspect of this product?

Its seamless Salesforce integration and flexibility in building complex, logic-driven forms.

What do you dislike most about this product?

The lack of customization for error messages can be frustrating, especially when trying to create a smoother user experience for form respondents.

What recommendations would you give to someone considering this product?

Make sure your team has a clear understanding of your data requirements and test thoroughly before going live. Proper planning will save a lot of troubleshooting later.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Scott S.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Form Assembly is a powerhouse form software!

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

It has so many uses across multiple industries.

What is your favorite aspect of this product?

The API connection with Salesforce.

What do you dislike most about this product?

The complex functionality within the form and the connectors.

What recommendations would you give to someone considering this product?

I would highly recommend this software to any organization that needs forms to manage their data intake.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

PRABHAVATHI J.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

It makes my work easier.

Likeliness to Recommend

9 /10

What differentiates FormAssembly from other similar products?

Formassembly assembly is easy for creating the forms and connecting them to Salesforce.

What is your favorite aspect of this product?

Can create forms easily and according to my requirement. I can also design the forms as per the requirement with the templates available and make the customizations needed.

What do you dislike most about this product?

It is hard to say why I dislike this product. I would suggest they can provide support screen sharing online support. This could be quick in explaining the errors I receive , also the solution could be pretty quick. This can be at least for the support cases with high priority.

What recommendations would you give to someone considering this product?

I would definitely recommend Formassembly for any anyone who is having a hard time with Forms design and their business deals with lot of forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular FormAssembly Comparisons

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