
What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 79%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 91%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Drag and Drop Design
Mobility
Workflow Automation
State Transformation
Version Management
Data Analysis and Survey Function
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
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FormAssembly Reviews
Sabrina S.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted May 2025
Reliable and Flexible Form Builder
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
FormAssembly stands out for its deep and reliable integration with Salesforce, which goes far beyond basic form tools. Its connector functionality allows for advanced data mapping, record creation, and updates across standard and custom objects. Additionally, its emphasis on data security and compliance makes it a strong choice for organizations handling sensitive information. Unlike simpler form builders, FormAssembly is highly customizable and built for complex workflows, which is ideal for enterprise use.
What is your favorite aspect of this product?
Its seamless Salesforce integration and flexibility in building complex, logic-driven forms.
What do you dislike most about this product?
The lack of customization for error messages can be frustrating, especially when trying to create a smoother user experience for form respondents.
What recommendations would you give to someone considering this product?
Make sure your team has a clear understanding of your data requirements and test thoroughly before going live. Proper planning will save a lot of troubleshooting later.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Scott S.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted May 2025
Form Assembly is a powerhouse form software!
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
It has so many uses across multiple industries.
What is your favorite aspect of this product?
The API connection with Salesforce.
What do you dislike most about this product?
The complex functionality within the form and the connectors.
What recommendations would you give to someone considering this product?
I would highly recommend this software to any organization that needs forms to manage their data intake.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
PRABHAVATHI J.
- Role: Consultant
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
It makes my work easier.
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Formassembly assembly is easy for creating the forms and connecting them to Salesforce.
What is your favorite aspect of this product?
Can create forms easily and according to my requirement. I can also design the forms as per the requirement with the templates available and make the customizations needed.
What do you dislike most about this product?
It is hard to say why I dislike this product. I would suggest they can provide support screen sharing online support. This could be quick in explaining the errors I receive , also the solution could be pretty quick. This can be at least for the support cases with high priority.
What recommendations would you give to someone considering this product?
I would definitely recommend Formassembly for any anyone who is having a hard time with Forms design and their business deals with lot of forms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing