What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Workflow Automation
State Transformation
Drag and Drop Design
Mobility
Data Analysis and Survey Function
Version Management
Electronic Signatures
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
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FormAssembly Reviews
Karen M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Vendor Management and Renewal
Submitted Mar 2020
Easy to use, reliable product!
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
A helpful team to fully support you throughout the journey of your new product.
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Had some trouble navigating since the product is modern but with the help of a great customer support team we were able to handle it.
What recommendations would you give to someone considering this product?
Approach the product with curious and open minds! You'll be so amazed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kristyn M.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2020
Great product with excellent customer resolution
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
It’s more user friendly than most similar systems
What is your favorite aspect of this product?
The customer resolution
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Weigh out all options, but this one is great
Pros
- Helps Innovate
- Efficient Service
- Saves Time
- Respectful
Cons
- Under Delivered
Alan S.
- Role: Operations
- Industry: Shipping
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2020
Super fantastic product.
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
I've been using formassembly for a few months now. But I like that you can have all-in-one plataform of data.
What is your favorite aspect of this product?
Support. Everytime we have an issue the support is amazing.
What do you dislike most about this product?
Nothing, I'm still learning how to use, so I'm pretty sure that I'm going to find something that I may not like. But for the moment everything is good.
What recommendations would you give to someone considering this product?
I would recommend to use FormAssembly. Good customer support. We switch from paper forms and we are saving a lot of time and money using Formassembly.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity