
What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceFormAssembly Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on FormAssembly.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 79%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 91%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Drag and Drop Design
Mobility
Workflow Automation
State Transformation
Version Management
Data Analysis and Survey Function
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
FormAssembly Videos
Collect, Connect & Protect Your Data
Improve your Online Data Collection
FormAssembly Reviews
Lena E.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
No other form software can compete
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
The integrations, conditional values, and capability to transform data.
What is your favorite aspect of this product?
Integration with Salesforce.
What do you dislike most about this product?
Repeating sections don't quite do everything I wish they could when integrating with Salesforce.
What recommendations would you give to someone considering this product?
Dedicate plenty of time to explore all the capabilities FormAssembly offers.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity

Sarah J.
- Role: Public Sector
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Nov 2024
User friendly software for creating forms.
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Easy workflows for Salesforce integrations
What is your favorite aspect of this product?
Customization and layout
What do you dislike most about this product?
Hard to do custom coding CSS/HTML
What recommendations would you give to someone considering this product?
Integrations are easy. The new AI predefined contents make things easier as well. Overall user friendly
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy

Emily H.
- Role: Consultant
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Nov 2024
A great survey platform that can do so much more
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
The seamless integration to Salesforce within the surveys and when processing responses, as well as the customizability using CSS and JS.
What is your favorite aspect of this product?
How versatile it is - we use it for a variety of different things, not just surveys. It is a true data collection tool.
What do you dislike most about this product?
The workflow features are clunky and unreliable, and are held back by technical debt.
What recommendations would you give to someone considering this product?
It is expensive for nonprofits, but if you use Salesforce as your main database, it is well worth the price.
Pros
- Unique Features
- Security Protects
- Helps Innovate
- Continually Improving Product