What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Workflow Automation
State Transformation
Drag and Drop Design
Mobility
Data Analysis and Survey Function
Version Management
Electronic Signatures
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
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FormAssembly Reviews
Maureen C.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Apr 2024
Makes our Salesforce more usable and user-friendly
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Not familiar with competitors.
What is your favorite aspect of this product?
Integration with Salesforce
What do you dislike most about this product?
No auto-save
What recommendations would you give to someone considering this product?
Hire a consultant to help you design the architecture and teach you the tips and tricks of how to best use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Apr 2024
Form Assembly takes the "IT" out of this solution!
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Saves Time
Adam H.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great product, HIPAA compliant
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Integrates easily with salesforce, Digital forms and workflow supports many business use cases, HIPAA compliant and meets a slew of other security requirements, highly customizable
What is your favorite aspect of this product?
Highly customizable
What do you dislike most about this product?
The Technical Support team was accessible and easy to work initially. For the past 5 years the reliance is for customers to review training materials and figure out fixes themselves.
What recommendations would you give to someone considering this product?
This is a fantastic, highly customizable product that I recommend to almost all of my enterprise healthcare clients. Unfortunately I do have to disclose to them that the support with FormAssembly could be improved.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy