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FormAssembly

FormAssembly

Composite Score
8.6 /10
CX Score
8.7 /10
Category
FormAssembly
8.6 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
79%
Conflict Resolution:
87%
Strategy & Innovation:
91%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

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2% Negative
0% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

APIs and Integration

88

Security

88

Field Configuration and Customization

88

Drag and Drop Design

86

Mobility

85

Workflow Automation

85

State Transformation

84

Version Management

80

Data Analysis and Survey Function

80

Electronic Signatures

74

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Ease of Customization

88

Breadth of Features

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Vendor Support

81

FormAssembly Videos

FormAssembly Reviews

  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Easy! Gives us a "no code" solution to scale up!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Maureen C.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Makes our Salesforce more usable and user-friendly

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Not familiar with competitors.

What is your favorite aspect of this product?

Integration with Salesforce

What do you dislike most about this product?

No auto-save

What recommendations would you give to someone considering this product?

Hire a consultant to help you design the architecture and teach you the tips and tricks of how to best use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Form Assembly takes the "IT" out of this solution!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Saves Time

Most Popular FormAssembly Comparisons

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