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FormAssembly

FormAssembly

Composite Score
8.4 /10
CX Score
8.4 /10
Category
FormAssembly
8.4 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

2% Negative
1% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

APIs and Integration

89

Security

88

Field Configuration and Customization

87

Workflow Automation

87

State Transformation

86

Drag and Drop Design

86

Mobility

86

Data Analysis and Survey Function

80

Version Management

80

Electronic Signatures

74

Vendor Capability Ratings

Average 85

Ease of Customization

91

Ease of Implementation

90

Breadth of Features

88

Quality of Features

87

Ease of IT Administration

86

Business Value Created

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

82

Vendor Support

82

Product Strategy and Rate of Improvement

80

FormAssembly Videos

FormAssembly Reviews

Meredith M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Best SalesForce-connected form app out there

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Breadth of features and extendability using code, particularly around prefilling data from SalesForce, extending via code such as JavaScript and duplicate management of records.

What is your favorite aspect of this product?

Prefill connector + custom code.

What do you dislike most about this product?

Needs better auditing capabilities, especially when making SalesForce system changes that need to query multiple forms at once.

What recommendations would you give to someone considering this product?

Talk to me! Sales and product staff are excellent and very open to giving demos and training. Definitely compare FormAssembly using your use cases against the other apps out there. FormAssembly will beat them every time. (Honestly: I am not paid by them.) We are able to do so much more with limited staff than we would be able to do with any other tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Rick H.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

The perfect fit for our needs of data collection

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Ease of implementation

What is your favorite aspect of this product?

Intuitive design makes upskilling on the platform very easy.

What do you dislike most about this product?

The API connections take a little bit of trial and error, but overall a pretty easy experience.

What recommendations would you give to someone considering this product?

The leading platform for web forms and data collection, especially when handling sensitive or protected data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

PRABHAVATHI J.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

An easy to use app , with Salesforce

Likeliness to Recommend

9 /10

What differentiates FormAssembly from other similar products?

Can make a form easily.

What is your favorite aspect of this product?

I do develop forms in Formassembly and integrate with Salesforce. I can integrate my forms without the help of a developer.

What do you dislike most about this product?

I wish I can get support quickly for the errors and issues I come across.

What recommendations would you give to someone considering this product?

Definitely you can go with it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular FormAssembly Comparisons

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