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Fortinet

FortiMail

Composite Score

7.5 /10

CX Score

7.6 /10

13 Reviews Write a Review

What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 92%
Conflict Resolution:: 92%
Strategy & Innovation:: 90%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

7% Negative

0% Neutral

93% Positive

Pros

Unique Features
Performance Enhancing
Trustworthy
Efficient Service

Feature Ratings

Average 88

Anti-Spoofing Protection

Bulk Remediation

Threat intelligence Information

O365 integration

End-User Warnings in Email Client Software

User Flagging of Suspicious Emails

Email Account Protection

Malware Blocking

Administrator Email Processing

Managed Services Offering

Data Loss Prevention

Vendor Capability Ratings

Average 83

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Ease of Customization

Business Value Created

Also Featured in...

Secure Email Gateway - Enterprise

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FortiMail Reviews

Isaias L.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Excellent Product

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

Sandboxing for unknown attachments Anti-malware scanning Anti-spam filtering Integration Capabilities

What is your favorite aspect of this product?

Scalability and Performance

What do you dislike most about this product?

Complexity in Setup and Configuration

What recommendations would you give to someone considering this product?

Request a free product demo to explore its features and user interface Perform a proof of concept (PoC) Compare FortiMail with other email security solutions to determine which best fits your organization's needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jesus J.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Comprehensive threat detection

Likeliness to Recommend

10 /10

What differentiates FortiMail from other similar products?

integrated threat intelligence from FortiGuard Labs, enabling it to detect and block advanced threats like ransomware, phishing, and business email compromise

What is your favorite aspect of this product?

integration with Fortinet’s Security Fabric

What do you dislike most about this product?

user interface can feel somewhat complex

What recommendations would you give to someone considering this product?

Evaluate Features Check Compatibility Test Before Committing

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Effective Service

Hideki N.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Efficiency in Email Management

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail uses artificial intelligence to detect and block advanced threats in real time, making it exceptionally effective in preventing targeted attacks. It provides automatic encryption of sensitive emails, ensuring that our data is not vulnerable during transmission between systems, and integrates easily with Fortinet Security Fabric, allowing FortiMail to work seamlessly with other Fortinet security appliances, providing complete protection and facilitating centralized management.

What is your favorite aspect of this product?

I like this tool and, in my organization, we use FortiMail as our primary solution for enterprise email management. This software has become a fundamental tool for improving email security, data loss prevention and communication management efficiency. With a steady growth in the amount of emails we receive, FortiMail helps us to filter spam, prevent phishing attacks and protect sensitive information, while staying within compliance regulations.

What do you dislike most about this product?

The initial setup can be a bit complex; we required significant time to ensure that everything was configured correctly

What recommendations would you give to someone considering this product?

From my experience I recommend it as its implementation has led to a significant decrease in the number of successful phishing attacks and an improvement in team productivity. We feel more secure when handling sensitive information, which has boosted confidence in our electronic communications.

Pros

Enables Productivity
Unique Features
Efficient Service
Inspires Innovation

Latest Research

FortiMail

What is FortiMail?

Company Details

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FortiMail Ratings

87 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love FortiMail?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Secure Email Gateway - Enterprise

FortiMail Reviews

Isaias L.

Excellent Product

Likeliness to Recommend

Pros

Jesus J.

Comprehensive threat detection

Likeliness to Recommend

Pros

Hideki N.

Efficiency in Email Management

Likeliness to Recommend

Pros

Title

Feature Ratings

Anti-Spoofing Protection

Bulk Remediation

Threat intelligence Information

O365 integration

End-User Warnings in Email Client Software

User Flagging of Suspicious Emails

Email Account Protection

Malware Blocking

Administrator Email Processing

Managed Services Offering

Data Loss Prevention

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Ease of Customization

Business Value Created