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Fortinet

FortiMail

Composite Score
8.3 /10
CX Score
8.4 /10
Category
FortiMail
8.3 /10

What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details


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Awards & Recognition

FortiMail won the following awards in the Secure Email Gateway - Enterprise category

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiMail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

1% Negative
4% Neutral
95% Positive

Pros

  • Effective Service
  • Fair
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 87

URL and Malware Detection

89

Data Loss Prevention

89

Anti Spam and Bulk Email Detection

89

Anti Malware Signature Detection

88

Reporting Components

87

Email Retention and Archiving

87

Anti Phishing and Spear Phishing

86

End User Spam Visibility and Controls

86

Anti Malware Behavioral Detection

86

Encryption and Decryption

85

Hosted Email Support

84

Vendor Capability Ratings

Average 84

Quality of Features

90

Ease of IT Administration

87

Ease of Implementation

86

Breadth of Features

86

Usability and Intuitiveness

85

Ease of Customization

84

Availability and Quality of Training

84

Business Value Created

83

Ease of Data Integration

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

FortiMail Reviews

Esat Yasar C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

An effective solution to ensure mail security,

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

It is not much different from other email solutions, but if your infrastructure has Fortinet products, you complete the security circle with Fortimail.

What is your favorite aspect of this product?

Ease of use, manage and integration

What do you dislike most about this product?

There is no negative feature.

What recommendations would you give to someone considering this product?

If there are infrastructure Fortinet solutions, the right solution for email security

Pros

  • Reliable
  • Respectful
  • Client Friendly Policies
  • Fair

RICHARD.A.UDEH,Dr(H.C),MBA,B.Sc(Hon) O.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

FortiMail: Robust Protection, Requires Investment

Likeliness to Recommend

10 /10

What differentiates FortiMail from other similar products?

FortiMail stands out due to its multi-layered protection .

What is your favorite aspect of this product?

- Multi-layered protection: FortiMail employs multiple layers of security to protect against a wide range of threats, including spam, viruses, phishing attacks, and malware. - Advanced threat detection: FortiMail uses advanced threat detection technologies to identify and block even the most sophisticated threats. - Ease of use: FortiMail is designed to be easy to use and manage, even for organizations with limited IT resources.

What do you dislike most about this product?

- Complexity: While FortiMail offers a wide range of features, its configuration and management can be complex, especially for smaller organizations with limited IT expertise. - Price: FortiMail can be expensive, especially for larger organizations with a high volume of email traffic. - Integration: FortiMail's integration with other security solutions can sometimes be challenging, requiring additional configuration and setup.

What recommendations would you give to someone considering this product?

- FortiMail is a powerful email security solution, but it requires careful planning and implementation. - Be prepared for a learning curve and ongoing maintenance. - If your organization has complex security needs and the budget to support it, FortiMail can be a valuable asset.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shawn I.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

User Friendly, Excellent Online Documentation

Likeliness to Recommend

8 /10

What differentiates FortiMail from other similar products?

Fortimail is very user friendly and it's easy to find emails you are looking for and what's being blocked.

What is your favorite aspect of this product?

Fortinet's online documentation for Fortimail is very useful and, clicking the "?" in the top right corner of any page within the fortimail will take you directly to the documentation for that section.

What do you dislike most about this product?

We've had a few emails we couldn't block because we could add a rule for an email using the sender as well as subject and/or body text.

What recommendations would you give to someone considering this product?

This is a very user friendly product and reduces the amount of time needed to administer an email appliance.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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