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Fortinet

FortiSOAR

Composite Score
7.6 /10
CX Score
8.0 /10
Category
FortiSOAR
7.6 /10

What is FortiSOAR?

Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.

Company Details


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Awards & Recognition

FortiSOAR won the following awards in the Security Orchestration, Automation, and Response category

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FortiSOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiSOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiSOAR?

0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 80

Integration with IR Management

84

Playbooks/Runbooks and Workflow Builder

82

Feedback Loop

82

Orchestrate & Automate

81

Dashboards

81

Case Management

80

Capable of Use Case Development

80

Automated Phishing Handling

80

Management and Sharing of Intelligence

78

Team Collaboration

78

Document & Artifact Storage

77

Vendor Capability Ratings

Average 78

Breadth of Features

86

Ease of Data Integration

84

Quality of Features

83

Ease of IT Administration

81

Business Value Created

79

Ease of Customization

79

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

76

Ease of Implementation

73

Availability and Quality of Training

71

Vendor Support

68

FortiSOAR Reviews

Arben A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Great product, quickly imrpoving

Likeliness to Recommend

9 /10

What differentiates FortiSOAR from other similar products?

Great integration and still improving day by day.

What is your favorite aspect of this product?

The fact that the playbook designer is focused on the "no-code" philosophy; this way there is a lot less probability that there are errors encountered when the playbook is ran. The war room feature might be a game-changer in case of an IR, really nice way to concentrate everything in one spot.

What do you dislike most about this product?

The "no-code" logic, is a pro but it can also be a con. Maybe FortiSOAR is too focused on this aspect and leaving behind scripting with python for further customization. Don't get me wrong, there is a scripting section, however it should not be left behind. Something that might bring confusion to someone approaching to fortiSOAR for the first time is the data collected from the FortiSIEM: on the fortisiem an "offense" is called "incident" while when pushed on FortiSOAR it becomes an "Alert" which then can be escalated to an "Incident". In my humble opinion the naming convention should be reviewed.

What recommendations would you give to someone considering this product?

It's a great product, and it's quickly improving. So if your company is considering purchasing a SOAR this might suit your needs.

Pros

  • Caring
  • Client Friendly Policies
  • Helps Innovate
  • Reliable

SMARANIKA H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

Strong functionality, scalability and integration

Likeliness to Recommend

9 /10

What differentiates FortiSOAR from other similar products?

Extensive Functionality: Offers a wide range of features including case management, playbook automation, threat intelligence integration, and reporting. Flexibility: Supports various security tools and platforms, enabling integration with existing security infrastructure. Ease of Use: Intuitive interface and pre-built playbooks simplify configuration and deployment. Scalability: Adapts to organizations of various sizes and security needs. FortiSecurity Fabric Integration: Provides native integration with other Fortinet security products for enhanced visibility and control. Cost-Effective: Competitive pricing compared to some competitors.

What is your favorite aspect of this product?

Case Management: Centralized platform for managing and tracking security incidents. Playbook Automation: Automates repetitive tasks and workflows based on pre-defined playbooks. Threat Intelligence Integration: Integrates with various threat intelligence feeds to enrich incident investigation. Reporting and Analytics: Provides detailed reports and dashboards for security analysis and decision-making. Vulnerability Management: Integrates with vulnerability management tools for automated remediation. Asset Management: Tracks and manages security assets across the organization.

What do you dislike most about this product?

Initial Setup Complexity: Can be complex to set up and configure, especially for large deployments. Limited Customization: While offering pre-built playbooks, advanced users might desire more in-depth customization options. Potential Alert Fatigue: Extensive features might lead to alert fatigue if not properly configured and managed. Limited Threat Intelligence Integration: Some users report limited integration with specific threat intelligence feeds.

What recommendations would you give to someone considering this product?

FortiSOAR is a competent SOAR platform offering a good balance of features and ease of use at a competitive price point. However, consider the potential drawbacks, such as initial setup complexity and limited customization, before making a decision. Remember, compare it to other SOAR solutions based on your specific needs and security infrastructure.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Caring

Nasseer Q.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic FortiSOAR

Likeliness to Recommend

8 /10

What differentiates FortiSOAR from other similar products?

User friendly interface

What is your favorite aspect of this product?

Easy to integrate and easy to operate.

What do you dislike most about this product?

Nothing to dislike but I would like the functionality of triggering of incident directly from the connector than having it only through SIEM.

What recommendations would you give to someone considering this product?

If you are looking for simple and easy to use SOAR solution then fortiSOAR is the best option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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