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Fortinet

FortiSOAR

Composite Score
7.5 /10
CX Score
7.9 /10
Category
FortiSOAR
7.5 /10

What is FortiSOAR?

Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.

Company Details


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Awards & Recognition

FortiSOAR won the following awards in the Security Orchestration, Automation, and Response category

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FortiSOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiSOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
88%
Conflict Resolution:
96%
Strategy & Innovation:
99%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiSOAR?

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0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 79

Case Management

81

Feedback Loop

81

Capable of Use Case Development

81

Playbooks/Runbooks and Workflow Builder

80

Orchestrate & Automate

80

Dashboards

80

Collective Analytics Layer

80

Automated Phishing Handling

79

Management and Sharing of Intelligence

78

Document & Artifact Storage

77

Integration Capabilities

77

Vendor Capability Ratings

Average 77

Breadth of Features

87

Ease of IT Administration

84

Quality of Features

84

Ease of Data Integration

81

Product Strategy and Rate of Improvement

77

Business Value Created

76

Ease of Customization

76

Usability and Intuitiveness

76

Availability and Quality of Training

76

Vendor Support

69

Ease of Implementation

66

FortiSOAR Reviews

Pedro P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Incident management and timely response

Likeliness to Recommend

9 /10

What differentiates FortiSOAR from other similar products?

FortiSOAR differs from other software because it has an intuitive interface that is extremely useful for data compression, provides fast detection and response time, allows fully customized incident management and administration so that the security team business is able to better understand, review and manage incidents that arise, on the other hand it provides an excellent visualization of the data froma that does not require the translation of text strings or numerical information, which leads to faster conclusions and therefore faster resolutions are obtained.

What is your favorite aspect of this product?

My favorite aspect of this SOAR is that it provides dashboards and reports that help SOC teams track, measure, analyze, and investigate their performance, as well as help eliminate alert fatigue and reduce context switching thanks to a that offers an automated framework, which has the ability to link scan reports to alerts for a faster response to incidents presented at the business level, in addition its Playbook allows SOC to design, develop, debug, control and use playbooks in the most efficient way.

What do you dislike most about this product?

Its implementation is confusing, especially when it comes to first time users of this type of software, so having fewer options can be of great help, also its dashboards are not very up to date and its integration with external providers needs to be more stable.

What recommendations would you give to someone considering this product?

An ideal application for when handling a wide variety of applications at a business level since its integration with Fortinet will allow better management of incidents and at the same time be able to give an adequate response to them.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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