What is Freshsales?
Freshsales provides a solution which allows you to make calls, send emails, schedule tasks and book meetings all from within the platform, enabling more sales throughout the process. Communicate with relevant context, personalize follow-ups, and automate routine tasks with Freshsales.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
90 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Freshsales?
Pros
- Reliable
- Performance Enhancing
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Sales Management
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Account and Contact Management
Mobile
Telephony and Call Center Management
Marketing Management
Quote Contract and Proposal
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Business Value Created
Breadth of Features
Vendor Support
Ease of Customization
Also Featured in...
Freshsales Reviews
Anuj P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Amazing Product for every company
Likeliness to Recommend
What differentiates Freshsales from other similar products?
An online, cloud-based CRM called Freshsales Classic has features including integrated phone and email, user activity tracking, lead scoring, and more.
What is your favorite aspect of this product?
Easy to use and offering the greatest automated marketing services is Freshsales. Freshsales Classic, an online cloud-based CRM, provides functions including integrated phone and email, user activity tracking, lead scoring, and more.
What do you dislike most about this product?
To be honest, nothing. They might have access to some additional features. But eventually, they'll pay attention to it. Currently, the program is brand-new. Adding color modifications to their career page may be quite helpful. However, I suppose it is a benefit you are receiving from other projects.
What recommendations would you give to someone considering this product?
Utilizing the software is quite simple. It's what we appreciate most about FreshTeam. Information entry and management for each candidate is simple and quick. The dashboard is highly clear and easy to use. Ideal for hiring managers and recruiters who want to monitor each step of the process in detail.
Pros
- Efficient Service
- Effective Service
- Respectful
- Over Delivered
G. G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Simple. Elegant and definitely easy to use!
Likeliness to Recommend
What differentiates Freshsales from other similar products?
It is easy to setup, understand and kickoff new projects. Straight forward no nonsense CRM, that is well thought out. Not clunky like how some other product could be. For a company scaling from 0, this is the CRM to start and grow into.
What is your favorite aspect of this product?
Simplicity of how accounts, contacts and leads are mapped. Easy UI and regular updates on features.
What do you dislike most about this product?
Could be faster. When there is a lot of data in the platform, it could struggle with reporting and just the general speed of getting things out.
What recommendations would you give to someone considering this product?
Definitely test it out end to end. The new version performs way better than what it used to be. Having a suite of products along with it from Freshworks also makes it easier to scale.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Pradeep K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Intuitive CRM and ease of use
Likeliness to Recommend
What differentiates Freshsales from other similar products?
Intuitive and customizable Ease of use
What is your favorite aspect of this product?
Tasks and Notes
What do you dislike most about this product?
Too many fields
What recommendations would you give to someone considering this product?
Definitely should be evaluated if you are considering a CRM for your organization.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Under Delivered
- Less Transparent
