Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
FXCM Logo
FXCM Logo
Forex Capital Markets

FXCM

Composite Score
7.8 /10
CX Score
8.0 /10
Category
FXCM
7.8 /10

What is FXCM?

FXCM Inc., is a world-wide provider of foreign exchange trading (currency trading) and related services to retail and institutional customers. FXCM, founded in 1999, was the first forex broker to list on the New York Stock Exchange.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

FXCM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FXCM?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 86

Currency Quotes

90

Currency Exchange Market Management

90

Analytics and Reporting

90

Banking Risk Management

88

Stock Management

87

Margin Management

87

Collateral Management

87

Currency Conversion

85

Portfolio Management

83

Multi Currency

82

Trade Management

80

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

91

Ease of Implementation

89

Availability and Quality of Training

87

Ease of Customization

86

Product Strategy and Rate of Improvement

85

Quality of Features

84

Ease of IT Administration

84

Ease of Data Integration

83

Vendor Support

81

Business Value Created

80

Breadth of Features

79

FXCM Reviews

Mukesh K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Productive and Easy to use

Likeliness to Recommend

9 /10

What differentiates FXCM from other similar products?

FXCM offers zero-commission trading for CFDs, shares, and forex, backed by potent tools like Real Volume and Trader Sentiment. With tailored platforms for all levels.

What is your favorite aspect of this product?

Real-time execution coupled with 99.99999% accuracy ensures seamless trade processing, minimizing transaction failures and maximizing trading efficiency for optimal performance in the stock market.

What do you dislike most about this product?

Real-time functionality and strong internet access are essential in stock market software, ensuring timely execution of trades and analysis for competitive advantage and minimizing missed opportunities.

What recommendations would you give to someone considering this product?

Done your research to make sure that it is suitable for you and your company.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service
  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Easy to navigate interface. Trade-commision free.

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Acts with Integrity

Somendra K.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Simple GUI Interface

Likeliness to Recommend

9 /10

What differentiates FXCM from other similar products?

Well I was able to realize a Profit Of $4,000 after two months of use . I must say it's a really effective and efficient Forex Broker for both experts and Beginners

What is your favorite aspect of this product?

was allowed to open a demo account, with which I learned to manage risks of profits or losses, when...

What do you dislike most about this product?

A very good company in terms of service

What recommendations would you give to someone considering this product?

is ideal because it has hundreds of financial instruments to negotiate online

Pros

  • Performance Enhancing
  • Transparent
  • Helps Innovate
  • Unique Features

Cons

  • Slower Product Innovation
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019