What is FXCM?
FXCM Inc., is a world-wide provider of foreign exchange trading (currency trading) and related services to retail and institutional customers. FXCM, founded in 1999, was the first forex broker to list on the New York Stock Exchange.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 99%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 97%
- Service Experience:
- 100%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FXCM?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Currency Exchange Market Management
Analytics and Reporting
Currency Quotes
Currency Conversion
Stock Management
Collateral Management
Multi Currency
Banking Risk Management
Margin Management
Trade Management
Portfolio Management
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Business Value Created
Breadth of Features
FXCM Reviews
Somendra K.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Simple GUI Interface
Likeliness to Recommend
What differentiates FXCM from other similar products?
Well I was able to realize a Profit Of $4,000 after two months of use . I must say it's a really effective and efficient Forex Broker for both experts and Beginners
What is your favorite aspect of this product?
was allowed to open a demo account, with which I learned to manage risks of profits or losses, when...
What do you dislike most about this product?
A very good company in terms of service
What recommendations would you give to someone considering this product?
is ideal because it has hundreds of financial instruments to negotiate online
Pros
- Performance Enhancing
- Transparent
- Helps Innovate
- Unique Features
Cons
- Slower Product Innovation
Tjhin F.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
a good place to learn trading
Likeliness to Recommend
What differentiates FXCM from other similar products?
one of the advantage of FXCM is good education about trading and market analysis, its good for beginner, support some special platform for experienced trader: quant connect, motive wave, agena trader, sierra chart, seer trading, neuroshell trader and strategy quant.
What is your favorite aspect of this product?
the long term of demo account, the competitive comisision fee and spread..high leverage
What do you dislike most about this product?
especially demo account, after used for more than 6 months , the price start requote after instant click price market... this is very annoying...
What recommendations would you give to someone considering this product?
for beginner who want to learn about trading, my suggestion is try the fxcm demo account first, practise and exercise until give consistent profit, dont rush put your money in real account before your demo account show consistent profit..
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
MD. MUKUL S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Feb 2022
Best trading platform
Likeliness to Recommend
What differentiates FXCM from other similar products?
FXCM has too many innovative features from other vendors. We can Trade CFDs, Shares, and Forex with the Best Zero Commission Broker. You can explore powerful, preloaded tools like Real Volume, Market Depth, and Trader Sentiment.
What is your favorite aspect of this product?
The best part of FXCM is customizing your experience Download indicators, create watch lists, and custom layouts to adapt the platform for your strategy. It will give you a new trading experience.
What do you dislike most about this product?
It requires a heavy internet connection to load the interface unless you can't use it.
What recommendations would you give to someone considering this product?
I recommend FXCM to everyone who needs a platform to trade. It's a safe and secure platform. You can Trade here CFDs, Shares, and Forex with the Best Zero Commission Broker.
Pros
- Reliable
- Trustworthy
- Effective Service
- Inspires Innovation