What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
Down
2
Since last award
97 Plan to Renew
Up
1
Since last award
79 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 85%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Respectful
- Acts with Integrity
- Friendly Negotiation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
BI Security
Collaboration
Operational Reporting Capabilities
Real-Time Visualization
Dashboard
Intelligent Alerts and Notifications
Data Connectors and Data Mashup
Self Service and Ad Hoc Capabilities
BI Platform Administration
Spatial Analysis
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Quality of Features
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Also Featured in...
Customer Intelligence
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Business Intelligence & Analytics - Midmarket
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Sales Analytics
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Looker Reviews
Meenakshi V.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2024
Visualize data with Looker
Likeliness to Recommend
What differentiates Looker from other similar products?
The best feature of Google Looker is that multiple user can work on the reports and dashboards in real time. Also, its has a very simple user interface and its drag-and-drop feature saves time.
What is your favorite aspect of this product?
I like its user friendly interface which is very easy to understand and it has a top notch customization for visuals. Moreover, its integration with other google tools makes it more familiar.
What do you dislike most about this product?
Its data modelling is quite complex if one is going for advanced features which has steep learning curve.
What recommendations would you give to someone considering this product?
I would highly recommend this tool.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Laura V.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Dec 2024
Powerful and flexible tool for data insights
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker stands out because it allows teams to define and manage their data in a consistent way across different reports and dashboards, ensuring everyone uses the same metrics
What is your favorite aspect of this product?
My favorite aspect of Looker is how easy it is to create and customize dashboards. The user-friendly interface allows you to quickly build and adjust dashboards to meet specific needs, making it simple to visualize data in a way that’s both clear and insightful.
What do you dislike most about this product?
What I dislike most about Looker is that it can be a bit complex for new users, especially when it comes to setting up the data models. While the flexibility is great, the learning curve might be steep for those who aren’t familiar with data modeling or SQL. Additionally, the lack of real-time data streaming limits its usefulness in fast-paced environments where up-to-the-minute insights are needed.
What recommendations would you give to someone considering this product?
I would recommend Looker to anyone looking for a powerful, flexible tool for data analysis, especially if you’re already using Google Cloud services. However, be prepared for a learning curve, particularly if you're new to data modeling or SQL. Additionally, if real-time data streaming is a priority, you may want to consider how well Looker meets your needs in that area before making a decision.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Cons
- Slower Product Innovation
- Commodity Features
- Under Delivered
Antonio H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
BI with IA
Likeliness to Recommend
What differentiates Looker from other similar products?
Having Google is a very differentiating value, with all the power of Gemini, its dashboards are magical. The possibility of applying semantic layers. Having all the information accessible through API.
What is your favorite aspect of this product?
As I was saying, the integration with Gemini
What do you dislike most about this product?
We miss documentation and use cases in Spanish.
What recommendations would you give to someone considering this product?
We recommend trying its open beta, and once the test is done, you can purchase it because its power is spectacular.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
