What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Transparent
- Trustworthy
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
BI Security
Collaboration
Dashboard
Operational Reporting Capabilities
Data Connectors and Data Mashup
BI Platform Administration
Intelligent Alerts and Notifications
Self Service and Ad Hoc Capabilities
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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Looker Reviews
Devibala S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Likeliness to Recommend
Pros
- Performance Enhancing
- Fair
- Transparent
- Includes Product Enhancements
Derek P.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Easy to use and powerful capabilities
Likeliness to Recommend
What differentiates Looker from other similar products?
LookML is pretty unique to Looker and maybe only a few other similar products. It allows for a business layer to exist within the product so that metrics can be defined in the platform. In addition, being linked to Google allows for a powerful integration between Google Sheets and Looker.
What is your favorite aspect of this product?
I like how the product has it's own semantic layer. Therefore, a more appropriate team is able to define metrics as opposed to a data engineer.
What do you dislike most about this product?
It is very difficult to navigate for a new user.
What recommendations would you give to someone considering this product?
I would take all the tutorials made available as well as ask a CSM to help you through the set up process and creating your first dashboard.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Cons
- Charges for Enhancements
- Less Friendly Negotiation
- Slower Product Innovation
Shane M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Positive Google Looker Recommendation
Likeliness to Recommend
What differentiates Looker from other similar products?
It's integration with Goole changed the game as it now has touches of Google Data Studio Features and naturally links to other first party Google products. This is really efficient and effective for organisations using the whole Google stack
What is your favorite aspect of this product?
It has tons of first party data connectors that is always increasing. It also has built it templates that makes it easy to build a complex dashboard as the fundamentals are already mapped out and you just need to add the element of customization
What do you dislike most about this product?
Switching between windows in the user interface can be daunting for first time users but as you grow on it you understand that for a complicated product with so many options it actually is a great user interface. It balances the volume of features as much as it can
What recommendations would you give to someone considering this product?
Absolutely go for it it will improve productivity across the BI, data and analytics part of your organisation. These also affect other departments as dashboard built in Looker are essential for every part of the orgnaisation as data is basically what everything is based on and decisions are made from.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing