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Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Transparent
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Data Exploration and Visualization

86

BI Security

83

Collaboration

83

Dashboard

82

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

82

BI Platform Administration

80

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

78

Mobile

69

Vendor Capability Ratings

Average 77

Business Value Created

84

Ease of Data Integration

81

Quality of Features

80

Ease of Implementation

80

Breadth of Features

78

Ease of Customization

77

Ease of IT Administration

76

Vendor Support

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Grecia G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Looker is the perfect tool for analysis.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

According to me, the most effective factor I experienced with Looker is their technical support team which is incredibly much helpful. They supply the resolution for the problems at intervals in the given frame of time. Apart from that, the program is very user-friendly, straightforward to understand, and to work with even by any beginner. Here, we can simply set up the dashboard and graphs with smart customization options and fantastic templates as compared to alternative different software.

What is your favorite aspect of this product?

It’s very simple to create good and engaging dashboards using this platform. The UI and ux are easy to use. The base of this platform permits you to observe and keep track of all the activities and progress of your business. It helps in sourcing the relevant data into the records that your business must take relevant decisions. The most effective factor is that we can produce or modify reports using the SQL syntax effortlessly. The dashboards may be created and customised according to the requirements of the user. The filtering and pivoting of the info are quite straightforward using its tools within the dashboard.

What do you dislike most about this product?

Generally it responds slowly whenever we attempt to operate it in low-end devices and work on over 2 or 3 aspects at constant time. It desires some improvising and smart updates to form its integration with active directories. Some tools need to be updated and improved for generating far better charts and reports with their data processing feature. Also, it needs additional information source connections to keep it more active.

What recommendations would you give to someone considering this product?

Overall, it’s an incredible tool for data visualization and making dashboards. Primarily we are happy with the performance and swish experience using this platform. It helps in analyzing and resourcing the info and reports. It’s recommended.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous

Nikesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Effective and Feature Loaded Analytics Tool

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker uses an internal language "LookML" which it uses for data transformations that must be required to be done before presenting the data on a dashboard. This gives additional control over the data being used while creating dashboards

What is your favorite aspect of this product?

Looker has a marketplace from where we can download additional charts which are not present in the standard implementation. This marketplace is continuously updated and new charts are added almost every week

What do you dislike most about this product?

While Looker is an amazing analytical tool, it is also quite difficult for someone who does not have knowledge of Data Modelling and SQL. Hence, it takes sometime to understand the LookML language and start the implementation

What recommendations would you give to someone considering this product?

Looker is no doubt one of the best analytical and one should definitely try it out as the number of features are increasing day by day

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Josh T.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Looker is a pretty decent choice for analytics.

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

I use Looker to form data visualizations, the options for making and editing charts types, sort searches based on personal preference using the queries to induce the particular result at all times and gather intuitive insights from obtainable uploaded data. The dashboard is extremely customizable and intuitive, keeping me up thus far with my current platform use. The maps section simplifies the method of tracking our product’ location. It’s a good possibility when you don’t need abundant coding or expertise with Bi tools.

What is your favorite aspect of this product?

I really like the integration of SQL. There are a lot of Bi Tools that I actually have used that get away from SQL. I feel for most analysts SQL is their bread and butter, if it isn’t it ought to be because that’s where all the info is stored, thus integrating SQL right into the Bi tool instead of burying it’s huge.

What do you dislike most about this product?

Like all different tool, Looker has some “features”, not bugs that are annoying however as long as your project is structured properly with all the “safeguards” outlined above, you may know how to mitigate those. Support is incredibly considerate in prioritizing the fixes supported business $ impact. Thanks for that.

What recommendations would you give to someone considering this product?

Although you’re just beginning to dabble in the world of data, or eager to understand how to collect, interpret, or analyze data I might extremely suggest thinking about Looker!

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Saves Time

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