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Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Transparent
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Data Exploration and Visualization

86

BI Security

83

Collaboration

83

Dashboard

82

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

82

BI Platform Administration

80

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

78

Mobile

69

Vendor Capability Ratings

Average 77

Business Value Created

84

Ease of Data Integration

81

Quality of Features

80

Ease of Implementation

80

Breadth of Features

78

Ease of Customization

77

Ease of IT Administration

76

Vendor Support

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Manju S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

A great tool for visually depicting the data

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

This makes it easy for user to perform complex transformation on their data without needing to write complicated SQL queries

What is your favorite aspect of this product?

Flexible tool to analyse

What do you dislike most about this product?

Lagging interface

What recommendations would you give to someone considering this product?

Empowering business users with intuitive features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Respectful
  • Reliable

Rakesh P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product for growth business

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

The biggest advantage of Looker Studio is that it can be easily shared with anyone. It can be scheduled at a specific time.

What is your favorite aspect of this product?

Very easy to create dashboard and share to client or business team.

What do you dislike most about this product?

One more problem is looker Studio working slowly.

What recommendations would you give to someone considering this product?

I am very recommended to anyone to use this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harshani A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Helpful for your work!

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker is better than other similar products in a way that it presents the real-time data to the users.

What is your favorite aspect of this product?

My favorite aspect of this product is its user-friendly interface which makes it easy to create visualisations and reports.

What do you dislike most about this product?

The only thing that I dislike is that it sometimes takes too long to fetch the reports query.

What recommendations would you give to someone considering this product?

If anyone is looking for a software that can sort their work by easily making the reports, you can go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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