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Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Transparent
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Data Exploration and Visualization

86

BI Security

83

Collaboration

83

Dashboard

82

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

82

BI Platform Administration

80

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

78

Mobile

69

Vendor Capability Ratings

Average 77

Business Value Created

84

Ease of Data Integration

81

Quality of Features

80

Ease of Implementation

80

Breadth of Features

78

Ease of Customization

77

Ease of IT Administration

76

Vendor Support

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Roel V.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Looker Studio is a great tool which is affordable

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Easiness in use

What is your favorite aspect of this product?

Easy to set up and really helpful becease people get it quickly

What do you dislike most about this product?

Admin option

What recommendations would you give to someone considering this product?

Start simple, develop along the way

Pros

  • Efficient Service
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Under Delivered

Alejandro P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great modules to do data analytics

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

The data integration With almost the principal data vendors and the integración with orbes Google products as Google ads

What is your favorite aspect of this product?

Si very intuitive and easy to use, Aldo has connectors for the almost all data source existing in the market

What do you dislike most about this product?

The trainings available are bot officials almost are from particulars

What recommendations would you give to someone considering this product?

Check the available modules and the data connectors that you Will need compare the license cost and you Will avoid surprises

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Mayank R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easily generate insightful reports with Looker

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker has its own modeling language called LookerML which allows users like us to create complex models more simply, making Looker stand out in the market.

What is your favorite aspect of this product?

My favorite aspect of using Looker is that it has seamless integration with RDMS and data sources. Also, it has a drilled-down ability that helps identify trends and anomalies.

What do you dislike most about this product?

Well, it's a great product however learning the looker modeling language could be a steeping curve for beginners.

What recommendations would you give to someone considering this product?

I highly recommend this tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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