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Looker

Composite Score
8.4 /10
CX Score
8.8 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

Up 2
Since last award

95 Plan to Renew

76 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
88%
Conflict Resolution:
91%
Strategy & Innovation:
86%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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2% Negative
8% Neutral
90% Positive

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 78

Data Exploration and Visualization

84

BI Security

83

Operational Reporting Capabilities

82

Collaboration

81

Dashboard

81

Intelligent Alerts and Notifications

80

Data Connectors and Data Mashup

80

BI Platform Administration

80

Self Service and Ad Hoc Capabilities

79

Mobile

70

Vendor Capability Ratings

Average 76

Business Value Created

82

Quality of Features

80

Ease of Data Integration

79

Ease of Implementation

78

Breadth of Features

77

Ease of IT Administration

76

Usability and Intuitiveness

75

Ease of Customization

75

Vendor Support

73

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

72

Looker Reviews

Mayank R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easily generate insightful reports with Looker

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker has its own modeling language called LookerML which allows users like us to create complex models more simply, making Looker stand out in the market.

What is your favorite aspect of this product?

My favorite aspect of using Looker is that it has seamless integration with RDMS and data sources. Also, it has a drilled-down ability that helps identify trends and anomalies.

What do you dislike most about this product?

Well, it's a great product however learning the looker modeling language could be a steeping curve for beginners.

What recommendations would you give to someone considering this product?

I highly recommend this tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Preetika T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great reporting dashboard for client catering

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

Formerly Data studio, can help you build dashboard in minutes, just you integrate GA, GSC or any tracking tool and you're done

What is your favorite aspect of this product?

It's smaller version of Power BI, I like the way I can simply change date and see stats updated easily.

What do you dislike most about this product?

Not any as such as pr current requirement. Maye be type of data it can handle at some point

What recommendations would you give to someone considering this product?

Your clients' gonna love it and it will ease your job too. You can give it a try.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Sukesh H.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Powerful yet Simple data modelling tool

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Complex data modelling can be created without deep SQL knowledge! This is great for business users

What is your favorite aspect of this product?

Dashboards are highly customisable and are very simple to create.

What do you dislike most about this product?

Advanced features require more training hence there is a steep learning curve involved

What recommendations would you give to someone considering this product?

Begin with simpler analysis and dashboards before delving into more complex features.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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