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Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Transparent
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Data Exploration and Visualization

86

BI Security

83

Collaboration

83

Dashboard

82

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

82

BI Platform Administration

80

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

78

Mobile

69

Vendor Capability Ratings

Average 77

Business Value Created

84

Ease of Data Integration

81

Quality of Features

80

Ease of Implementation

80

Breadth of Features

78

Ease of Customization

77

Ease of IT Administration

76

Vendor Support

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Nikita S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Lightening fast BI tool

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker provides every service on cloud which is very safe and customizable visualization. Moreover, looker is synced with other google products which makes it very different.

What is your favorite aspect of this product?

I like the aspect data modelling of looker because once the model is built I can use that data again and again.

What do you dislike most about this product?

Data updates and are not always get updated so, I do not like that.

What recommendations would you give to someone considering this product?

I would recommend this tool to medium and big enterprises.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2024

A great alternative to Power BI

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

The whole BI team may possibly need is right here

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Because of Looker's ability to help us use business analytics for better decision making and greater control, we've kept it right at home. It has enabled my company to visualize data faster and share it with customers, managers and employees as needed. This has allowed us to make better business decisions, produce reports based on more accurate data, and identify and solve problems.

What is your favorite aspect of this product?

By using Looker's business intelligence (BI) solutions, we can make better use of the organization's data and make more informed business decisions. Not only does it perform admirably and provide excellent data visualization dashboards, but it's small, all of its functions are easily visible, and it doesn't cause any problems for users.

What do you dislike most about this product?

The only drawback I can think of is that it is a bit expensive compared to other similar tools.

What recommendations would you give to someone considering this product?

It is an excellent tool with many features that can save you a lot of time monitoring, analyzing data and much more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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