What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Transparent
- Trustworthy
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
BI Security
Collaboration
Dashboard
Operational Reporting Capabilities
Data Connectors and Data Mashup
BI Platform Administration
Intelligent Alerts and Notifications
Self Service and Ad Hoc Capabilities
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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Looker Reviews
Jayant S.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2023
Quite affordable product, needs more features
Likeliness to Recommend
What differentiates Looker from other similar products?
a.) Quite affordable, hence helpful for small scale industries b.) Good client support. c.) Compatible with different SQL platforms.
What is your favorite aspect of this product?
affordability and SQL compatibility.
What do you dislike most about this product?
Needs to add more product features , like analytic functions.
Pros
- Caring
- Altruistic
- Helps Innovate
- Reliable
Ojas K.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2023
Best digital analytics BI too
Likeliness to Recommend
What differentiates Looker from other similar products?
Digital platform integration
What is your favorite aspect of this product?
Online as well as offline data analysis
What do you dislike most about this product?
Some platforms are not easily integrated with this tool
What recommendations would you give to someone considering this product?
Go for it if digital data is your priority
Pros
- Trustworthy
- Performance Enhancing
- Saves Time
- Generous Negotitation
Brent G.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Sep 2023
Intuitive Product, but Pricey
Likeliness to Recommend
What differentiates Looker from other similar products?
LookML and ease of use
What is your favorite aspect of this product?
Ability to generate quick dashboards once Models and Explores are built
What do you dislike most about this product?
No native drill-down capability Scaling for mobile devices awkward
What recommendations would you give to someone considering this product?
Make sure you get hands-on training from the Looker staff by those who are going to develop dashboards
Pros
- Reliable
- Trustworthy
- Respectful
- Client Friendly Policies
Cons
- Inhibits Innovation
- Less Generous