Greater Giving Customer Reviews 2024

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Greater Giving

Composite Score

8.2 /10

CX Score

8.9 /10

10 Reviews Write a Review

What is Greater Giving?

Greater Giving lets you to speed up check-in and check-out, improve the event experience for staff, volunteers and donors, and take online donations year-round, allowing you to pull off your best fundraiser yet.

Company Details

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Greater Giving Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

98 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Greater Giving?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 81

Payment Management

Event Feedback

Social Media Marketing Management

Registration Management

Volunteer Management

Event Ticket Management

Fundraising Management

Analytics and Reporting

Auction Management

Attendee Management

Donation and Pledge Management

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Greater Giving Reviews

Kalungi C.

Role: C-Level
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Makes fundraising so easier and faster

Likeliness to Recommend

10 /10

What differentiates Greater Giving from other similar products?

All money collected through them is sent hence they do have more transparent as far as payment settlement is concerned

What is your favorite aspect of this product?

I like the customer service and the easiest integrations that comes with the tool like integrating stripe and PayPal for easier settlement

What do you dislike most about this product?

Stripe and bank payments often would take longer time compared to other payment methods to be completed

What recommendations would you give to someone considering this product?

I would recommend the solution for organizations looking for fundraising

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Iman M.

Role: C-Level
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Best fundraising tool

Likeliness to Recommend

10 /10

What differentiates Greater Giving from other similar products?

Greater Giving supports integration of different payments methods to collect funds more easily without any paperwork

What is your favorite aspect of this product?

I like the User interface of a greater giving and the transparency from support team who send money collected

What do you dislike most about this product?

They can take longer to verify payment payout compared to other fundraising tools like Gofund me

What recommendations would you give to someone considering this product?

It's a better tool to start with for Fundraising

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Sharon A.

Role: Sales Marketing
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Good fundraising tool

Likeliness to Recommend

10 /10

What differentiates Greater Giving from other similar products?

Has more dashboards with more customizations for events

What is your favorite aspect of this product?

I like the page builder which makes it easier to build fundraising pages and event pages without writing any code

What do you dislike most about this product?

The pricing can be so expensive especially when you plan to use the online payment gateway

What recommendations would you give to someone considering this product?

It is helping us in fundraising and does not require more technical knowledge

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Latest Research

Greater Giving

What is Greater Giving?

Company Details

Need Assistance?

Greater Giving Ratings

98 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Greater Giving?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payment Management Includes online account management, online payments, insurance checks, and online billing.

Event Feedback Includes volunteer feedback, attendee feedback, guest books, polls, and quizzes.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Registration Management Includes online and onsite registration, self-registration, application forms, and data synching.

Volunteer Management Includes participant contact information, availability, skill levels, and previous interactions.

Event Ticket Management Includes event ticketing, ticket pricing, online ticketing, and ticket validation.

Fundraising Management Includes donation tracking, receipt generation, and campaign management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Auction Management Includes bid management, bidder management and buyer notifications.

Attendee Management Includes attendee tracking, capacity management, and guest check in and check out.

Donation and Pledge Management Includes online donation and pledge collections, single and recurring donations, and custom donation forms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Greater Giving Reviews

Kalungi C.

Makes fundraising so easier and faster

Likeliness to Recommend

Pros

Iman M.

Best fundraising tool

Likeliness to Recommend

Pros

Sharon A.

Good fundraising tool

Likeliness to Recommend

Pros

Title

Feature Ratings

Payment Management

Event Feedback

Social Media Marketing Management

Registration Management

Volunteer Management

Event Ticket Management

Fundraising Management

Analytics and Reporting

Auction Management

Attendee Management

Donation and Pledge Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features