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Greenway Health

Greenway EHR

Composite Score
6.6 /10
CX Score
6.8 /10
Category
Greenway EHR
6.6 /10

What is Greenway EHR?

Combines clinical, financial and analytics technology with customizable features so providers and admins can document encounters, bill and report the way that works best.

Company Details


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Greenway EHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Greenway EHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

91 Plan to Renew

69 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Greenway EHR?

0% Negative
5% Neutral
95% Positive

Pros

  • Fair
  • Friendly Negotiation
  • Security Protects
  • Helps Innovate

Cons

  • Under Delivered

Feature Ratings

Average 76

Ambulatory EHR

88

Cloud Hosting

88

Clinical Flow

81

Meaningful Use Certification

81

Medical Charting

79

Customer and Relationship Management

77

Healthcare Reporting and Analytics

76

Compliance Tracking

75

Appointment Management

74

E-Prescribing

74

Lab Integration

73

Vendor Capability Ratings

Average 71

Ease of Implementation

80

Ease of IT Administration

75

Ease of Customization

74

Business Value Created

72

Quality of Features

72

Vendor Support

70

Usability and Intuitiveness

68

Product Strategy and Rate of Improvement

67

Breadth of Features

67

Availability and Quality of Training

66

Ease of Data Integration

63

Greenway EHR Reviews

Frank G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

The Backbone of Efficient Healthcare Practices

Likeliness to Recommend

8 /10

What differentiates Greenway EHR from other similar products?

When we first integrated it into our clinic, we were able to customize patient data fields to align with our specific specialties, which was crucial for ensuring accurate record-keeping across diverse departments.

What is your favorite aspect of this product?

The integrated scheduling and billing system in the sense that it eliminates the need for separate scheduling and billing software

What do you dislike most about this product?

While the basic reports are fine, getting more granular data, like specific patient outcome trends over time, takes more work than it should.

What recommendations would you give to someone considering this product?

get greenway if your practice is looking for a solution that integrates well with both clinical and administrative workflows

Pros

  • Unique Features
  • Inspires Innovation
  • Respectful
  • Acts with Integrity

Chandan S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Highly beneficial tool for healthcare providers

Likeliness to Recommend

9 /10

What differentiates Greenway EHR from other similar products?

The most outstanding and possibly distinctive aspect is that patients have the capability to independently schedule their appointments.

What is your favorite aspect of this product?

Capability to pose inquiries to medical practitioners via secure messaging

What do you dislike most about this product?

There's a slight learning curve at the start, but it becomes effortless to navigate afterward.

What recommendations would you give to someone considering this product?

The convenience of communicating with your doctor and engaging in discussions via text messages is a valuable aspect.

Pros

  • Respectful
  • Fair
  • Client's Interest First
  • Transparent

Syed H.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

An archaic mess that needs to be put down.

Likeliness to Recommend

8 /10

What differentiates Greenway EHR from other similar products?

The layout and design are easy to use and make sense for the end user

What is your favorite aspect of this product?

I like that it provides a lot of information about the person and easily shows previous and future appointments that the patient has. It is easy to access and login to system. I liked how I could organize the appointments and customers.

What do you dislike most about this product?

Simple tasks like printing are made much more complicated because of the amount of steps it takes to get to certain pages. It can sometimes be confusing about which appointments patients have had, usually because user error so it is not completely the software's fault.

What recommendations would you give to someone considering this product?

Ease of refilling meds. Ease of registering patients.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Inspires Innovation
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