What is Guestrev?
Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of ancillary revenue, custom to your hotel. Guestrev offers open pricing recommendations by room type and market segment. Price each room type independently of overall demand based on factors such as perceived value, guests’ willingness to pay, and dynamic demand and availability indicators. Forecast accurately, price with certainty, and make quick, agile decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Guestrev?
Pros
- Effective Service
- Respectful
- Client's Interest First
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Multi-Property Support
Customer Segmentation
Channel Management
Data Visualization
Availability Controls
Big-Data/Custom Data Sources
Real-Time
Integration
Competitive Rate Modeling
Automated Revenue Management
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Guestrev Reviews
Salome S.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Good product
Likeliness to Recommend
What differentiates Guestrev from other similar products?
It is easier to use
What is your favorite aspect of this product?
it is affordable
What do you dislike most about this product?
Lack of features
What recommendations would you give to someone considering this product?
It is affordable and easy to use
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Joe F.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Feb 2022
Great product, but needs fine tuning routinely
Likeliness to Recommend
What differentiates Guestrev from other similar products?
GuestRev is a known leader in the casino hospitality space and their support is great as many of them have used as an end user. Although the pandemic is made the system a little slow to react with the algorithm, the team is dedicated to making necessary tweaks to help improve the forecasting, rate recommendations and reporting.
What is your favorite aspect of this product?
Ease of use in the online portion of the tool is a big plus.
What do you dislike most about this product?
Wish we had more access to make adjustments to the tool. The support team is accountable, but sometimes can be a little slow when changes needs to be made.
What recommendations would you give to someone considering this product?
Do your research and bring questions about the tool and integration. Make sure you have business partners like IT at the table and they understand the upkeep with the interfaces and the necessary information to be passed.
Pros
- Respectful
- Helps Innovate
- Effective Service
- Includes Product Enhancements
James M.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Feb 2022
User-friendly product and pertinent to business!
Likeliness to Recommend
What differentiates Guestrev from other similar products?
Guestrev is very functional with gaming where many other products deal with hotel only.
What is your favorite aspect of this product?
The accessibility of the product. It can be accessed from any location. How dynamic the product can be with our business is also a favorite aspect.
What do you dislike most about this product?
The group management product can be further developed.
What recommendations would you give to someone considering this product?
Spend the extra and go with the HTNG communication. It allows the business to be more dynamic and the transmission of information is quicker.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Caring
