What is HawkSearch?
HawkSearch is a feature rich, results based, leading search engine product that consistently provides a relevant, personalized search experience for everyone. Our cutting edge technology offers powerful tools for marketers, merchandisers and developers alike. Hawksearch can help you greatly increase conversion rates and help turn visitors into loyal customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HawkSearch?
Pros
- Trustworthy
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Network Awareness
Optical Character Recognition
Synonyms and Stemming
User interface for search/retrieval
Advanced/Faceted search
Processing and Indexing
Results Sorting
Multi Format Support
Content Analytics
Content Aggregation
Search Query Parsers
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Also Featured in...
HawkSearch Reviews
Hiroshi I.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Sep 2024
the last point which makes it the perfect solution
Likeliness to Recommend
What differentiates HawkSearch from other similar products?
The first and most important thing that set HawkSearch from the competition is that it can be made to suit special needs. I can personally edit the results providing my company with the necessary data and information.
What is your favorite aspect of this product?
The biggest strength that I have found with using HawkSearch is that it does not take a lot to set up and use and it even has very detailed reporting for analysis of how well the search is working. Also, the customer support option has also been impressive. They are always willing to help me with my questions and assist in case of the occurrences of any problems.
What do you dislike most about this product?
A downside I have noticed is the cost of implementing HawkSearch as I noted earlier this may manifest as costly for a number of small businesses. Yet, there is a lot of value in the sense of what it provides in terms of quality and utility.
What recommendations would you give to someone considering this product?
In conclusion, I would like to suggest HawkSearch for usage to any businessman who has a necessity to improve the search on their site and acquire a straightforward, yet powerful tool for this purpose. Having adopted HawkSearch, I can attest of an improvement in customers satisfaction as well as increased conversion rates.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2024
Reliable search with great support
Likeliness to Recommend
Pros
- Respectful
- Reliable
- Trustworthy
- Effective Service
Cons
- Vendor's Interest First
- Less Performance Enhancing
- Commodity Features
- Role: Information Technology
- Industry: Electronics
- Involvement: Initial Implementation
Submitted Apr 2024
We reinvented our onsite search with HawkSearch!
Likeliness to Recommend
Pros
- Caring
- Saves Time
- Client Friendly Policies
- Fair
