What is HawkSearch?
HawkSearch is a feature rich, results based, leading search engine product that consistently provides a relevant, personalized search experience for everyone. Our cutting edge technology offers powerful tools for marketers, merchandisers and developers alike. Hawksearch can help you greatly increase conversion rates and help turn visitors into loyal customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HawkSearch?
Pros
- Trustworthy
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Network Awareness
Synonyms and Stemming
User interface for search/retrieval
Advanced/Faceted search
Results Sorting
Multi Format Support
Content Analytics
Content Aggregation
Search Query Parsers
AI/Machine Learning
Audio and Video Analytics
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Also Featured in...
HawkSearch Reviews
Hitesh M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Good product. Kudos!
Likeliness to Recommend
What differentiates HawkSearch from other similar products?
Capture greater traffic
What is your favorite aspect of this product?
Drive conversion
What do you dislike most about this product?
Nothing to dislike. More innovation will be appreciated.
What recommendations would you give to someone considering this product?
Great product, increases order value & drive conversion.
Pros
- Performance Enhancing
- Continually Improving Product
- Reliable
- Efficient Service
Margaret M.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2024
Love the functionality of this product
Likeliness to Recommend
What differentiates HawkSearch from other similar products?
They are continuously building new features to stay current and make their product better.
What is your favorite aspect of this product?
The ease of use and understandable interface.
What do you dislike most about this product?
Nothing, it's great!
What recommendations would you give to someone considering this product?
Worth the cost!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Kelsey B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Robust, easy to use search
Likeliness to Recommend
What differentiates HawkSearch from other similar products?
I don't have experience with other products
What is your favorite aspect of this product?
Hawksearch is extremely effective and easy to use. Search tuning, pinning, boost and bury rules, synonyms, etc. make it easy to ensure users find what they need. Combining your own search tuning with the learning from popular results makes this a very powerful and effective tool.
What do you dislike most about this product?
In the beginning, I struggled to remember where to find specific features/functions in the back end because I did not use it very often. It wasn't immediately intuitive, so it took some time to get used to.
What recommendations would you give to someone considering this product?
This tool works best when at least one person, but ideally multiple people, have the bandwidth to explore the analytics and set up the customizations. Depending on your needs and your site, it doesn't require full-time management, but it's very helpful to routinely review the analytics and make adjustments based on the results and your internal team's usage and observations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing